Cloud Backup Services
Balancing Data Control

  • Mathew Showers
  • Managed Backup
  • Data Backup, Backup Recovery, Cyber-Threats, Cyber-Crime, Cyber-Attacks

Today, data is an organization’s most valuable asset. This has become increasingly true over the years as organizations have more access to consumer data than ever before, and now have the tools to process and store this data. Think of it this way, the number of connected devices deployed today exceeds the population of the earth, and is expected to grow to 20.4 billion by 2020. Each of these devices is producing information that organizations can use to get to know their customers, their needs, challenges, etc. And with cloud computing, organizations can scale to receive and process all of this data – turning it into actionable insights and improved engagements and ROI.

Since data is so integral to business functions and success, organizations must ensure that it is secure. Data can be irrecoverably lost or altered – whether through Cyber-Attack, weather event, employee error, or a host of other complications – and bring operations to a standstill.

To this end, many are turning to cloud backup services to assist in reducing complexity throughout this process. However, even when working with an established third party, organizations should still be wary of where their data is and who can access it in order to minimize risk.

Benefits of Third-Party Cloud Backup Services

Third-party cloud backup services offer a host of benefits to organizations seeking to ensure their data is retrievable in the event of an incident.

First, they reduce complexity. This is crucial in today’s multi-cloud environments, where there are several cloud service providers being utilized across the organization and various lines of business. This reduces visibility into which data is stored where, and by whom it is accessible. Furthermore, all of these cloud service providers will have different policies and processes for how they backup data. For example, while many assume that having data stored in the cloud inherently means it is backed up, cloud suites like MS Office365 can be quite limited in their backup offerings.

Working with a cloud backup service removes the burden of understanding the backup policies of various cloud providers, and ensures visibility into data across these various cloud instances. Effective backup will centralize, dedupe, and encrypt data stored across cloud datacenters, on-premises data centers, and SaaS applications.

Additionally, third-party backup services offer greater flexibility. Organizations leveraging these tools can utilize granular backup and recovery to restore specific contacts, emails, folders, or user accounts.

These services also reduce operational burdens and enable organizations to retire legacy hardware.

Importance of Maintaining Control Over Data Backups

Despite the benefits third-party services offer to the cloud backup process, there can still be hesitation when deciding whether or not to outsource backup.

This hesitation once again comes back to the business-critical nature of data. In many cases, using a third-party service provider means handing over control and access of high-value data to another entity. This raises concerns, as it can lead to supplier lock-in with no exit strategy. In the event that you need to get your data out of the third-party, how do you get it back in a timely, usable way? Often you will either have to keep paying for storage, or invest a large amount of time in transferring that data back to your own data center.  Additionally, there are security concerns, as organizations do not always have visibility into which members of the third-party team then have access to their information, what the internal security measures are at the third-party organization, or how quickly they will be able to respond to restore access when needed.

In order to secure their data, organizations must have visibility into who has access to it. For security, many companies employ access management solutions within their own networks to ensure that only necessary team members can view and move data around. Therefore, they should be just as careful when it comes to employees at third-party organizations. This minimizes risk of data leakage that can result in compliance issues.

Compliance must be a high priority for organizations leveraging third-party backup. Compliance regulations have become increasingly stringent – especially as they pertain to the storage and security of consumer data.

Remain in Control of Your Data with BackupSimple

To ensure that organizations can reap all of the benefits of third-party backup while minimizing concerns over access management and compliance, SoftwareONE’s BackupSimple gives full data ownership and control to our clients at all times. Customers who use our cloud backup services maintain ownership of the data in their cloud storage, with the backup repository within their own cloud subscription. They also retain full admin access to the environment, allowing more control over who has access to data in addition to enabling faster responses to business demands.

Ownership and access capabilities are accompanied by a host of other benefits, including reduced upfront costs, granular backup, scope, customizable RBAC, and more, thus balancing control and visibility with comprehensive backup features.

Final Thoughts

Effective cloud backup is essential in a world where data is the number one asset. Using a cloud service provider can reduce complexity and offer a host of benefits. However, when it comes to data, organizations must be careful and consider compliance and access management. To balance these two elements, SoftwareONE enables organizations to take advantage of all the benefits of cloud backup, while maintaining access and ownership. 

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  • Tuesday 26 March 2019

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Mathew Showers Global Best Practice Manager - Technology Services

Data Backup, BackupSimple

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