How can you navigate the audit?
When you receive the measurement request from SAP, you might think that it’s just a routine matter and might hurry to send the results. Be aware that when SAP is requesting you to measure your data, this is with an intention to audit your usage. Therefore, you should always treat any request with utmost seriousness.
In our daily practice, we noticed that sometimes customers are not aware of what they need to submit exactly. They know they should submit USMM results, but is that all? The confusion comes because SAP is not stating clearly that USMM is not enough and that you should also use LAW and consolidate the reports.
Ideally, if you submit only the USMM reports, SAP should get back to you and advise on what else you need to do (e.g.: use LAW and consolidate the results). Unfortunately, this is not always the case. Hence, you need to pay attention to whatever you send towards SAP, as it can lead to unnecessary compliance issues. What you submit to SAP is your responsibility; as a customer you should analyze and review everything thoroughly, so that you have full knowledge of your measurement results and any potential cost implications arising.
To consolidate the USMM results with the LAW tool, more effort and knowledge is required from the customer’s side. Most times, this knowledge is not available in house, but that should not be an issue. There are many experienced consultants who can support you in this regard. Even if you might think that this is an additional investment, our experience is that you will find this an investment worth making. Working with specialists will help you avoid costs that otherwise SAP might unjustifiably charge you (e.g.: for additional licenses that you do not actually need).