Once upon a time, devices were considered accessories that had little bearing on whether a project succeeded or failed, or whether teams were productive and efficient. But today, effective communication is far more integral to businesses. Enterprises who do not devote time and resources to careful endpoint selection and management are impairing their own ability to compete in the digital age. One of the most basic steps to take is understanding how devices are affected by the platforms you use in your enterprise.
Whether you use Microsoft, IBM, or another provider, each platform impacts devices in different ways. Here at SoftwareONE, for instance, we understand that a full UC transformation entails the right people, technology, and overall process. When it comes to Microsoft 365, we’ve developed our 365Simple offering to ensure you a) understand how to use the platform to its fullest and b) you’re supported every step of the way.
Some of your preferred devices may be perfectly compatible, while others may be less functional on certain platforms. If users don’t understand endpoint compatibility, they may select a default communication device that provides limited functionality, ultimately harming their efficiency. Therefore, it is important to understand how your endpoints fit into your overall UC strategy and the way it is configured.