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Download PDFA project management consultancy company needed enhanced transparency for internal processes ranging from IT ticket management to travel requests. Using email processes had created confusion and poor progress tracking. An Office 365 solution was intended to make full use of the platform benefits. And a strong focus was placed on optimizing features that support a mobile environment.
SoftwareONE helped the company to implement Microsoft PowerApps for transparent and more efficient processing. Now employees and staff can easily access and see any current transaction status, even on their mobile devices.
The company’s IT Department is also able to implement new solutions as needed, and the environment can be maintained and upgraded internally.
Customer: Project management consultancy company
Industry: Consulting Services
Services: Implementation of Microsoft PowerApps and Microsoft Power Automate on Office 365
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Download PDFThis company is among the leading project management consultancy firms. Located in Germany, its 120 employees support customers, including multinationals in the fields of automotive, energy, banking and telecommunications. They successfully oversee the completion of large and complex projects in Germany and abroad.
The primary objective of this project was to enhance internal process transparency. For instance, improvements were needed in the management of IT tickets and booking requests via Travel Management. Most of these processes had been dealt with by email, which had led to a degree of confusion around their status and progress.
Moreover, a solution was needed that would run on the Office 365 Suite in order to make full use of this platform’s benefits. A particular focus was placed on the optimization of all tools for use in a mobile environment.
As part of the consultancy, SoftwareONE recommended PowerApps from Microsoft. This enables the flexible customization of necessary forms according to customer requirements and their visualization for specific roles.
Based on Microsoft SharePoint Online, all of the customer’s data sources were smoothly integrated within the individual PowerApps. The deployment of Microsoft Power Automate enabled a rapid automation of all processes. In addition, an on-premises version of SharePoint was rolled out using the Web application proxy. This set up pre-authentication through Active Directory Federation Services to enable external access.
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SoftwareONE Deutschland GmbH
Konrad-Zuse-Platz 2
81829 Munich
Deutschland
+49 89 41 32 41 40 0
+49 89 54 85 87 41
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