Optimise your Microsoft Product Support with SoftwareOne
SoftwareOne is named a Representative Vendor in the June 2025 Gartner® Market Guide for Microsoft Product Support Services.
Gartner shares recommendations, key findings and market analysis in the latest report.
Microsoft products often represent a major share of an organisation’s software and SaaS infrastructure, and Unified Enterprise is often the default support offering. Sourcing, procurement and vendor management leaders can use this guide to evaluate alternative support solutions to optimise value.
SoftwareOne delivers best-in-class support to clients through its Digital Workplace Essentials for Microsoft 365, Cloud Managed Services for Microsoft Azure and Integrated Support Services.
SoftwareOne offer 24/7 support from over 3,000 Microsoft certified professionals in 12 global delivery centres. The service covers incident management and service requests, with a follow-the-sun support model that ensures continuous and seamless assistance. SoftwareOne support is committed to keeping your Microsoft solutions running optimally, with customer feedback and Microsoft backing.
"In my opinion, being recognised by Gartner® is a significant testament to our market positioning and the quality of service we provide. This recognition reaffirms our strategic focus on excellence in Microsoft product support and demonstrates our ongoing dedication to innovation and client success. I believe it is an acknowledgment of the trust our customers place in SoftwareOne, and it motivates us to continue setting the standard in the industry." Marek Antonuk, Global Microsoft CEO Lead, SoftwareOne.
Disclaimer
Gartner® Market Guide for Microsoft Product Support Services June 2025, 04 June 2025. Adam DeJoy, Michael Silver.
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