SoftwareOne case study

A trusted advisor guides Starrag securely to the Microsoft Cloud

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With SoftwareOne as trusted advisor, Starrag moved securely from on-premises to the Microsoft Cloud – and got more from it at every level.

Starrag AG is a global technology leader in high-precision machine tools, serving sectors from medical and dental technology and luxury goods to aerospace, energy and transportation. With around 1,400 employees across several manufacturing plants and a worldwide sales and service network, the Switzerland-headquartered company needed a modern, flexible IT foundation to match its international reach.

Working with SoftwareOne as a trusted advisor, Starrag migrated from an aging on-premises environment to Microsoft 365 – securely, cost-effectively and with strong user acceptance.

  • 1,300+ mailboxes

    Migrated to Exchange Online for seamless cross-site collaboration

  • Microsoft 365

    Established as the foundation for modern, flexible working

  • Trusted advisor

    License strategy, security and contract negotiation support from SoftwareOne

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Client
Starrag AG
Industry
Manufacturing
Platform
Azure Cloud
Services
Cloud Services, Software Sourcing Services, Publisher Advisory Services
Country
Switzerland

Migrating securely from on-premises to Microsoft 365

Starrag's IT landscape stood at a critical crossroads. Many Microsoft licenses were expiring, and extended support for Office and Windows threatened to impose high costs. At the same time, the existing on-premises infrastructure could no longer meet the demands of a modern, internationally connected workplace – or could only do so at unreasonably high cost.

The company set out to migrate its IT infrastructure to the cloud and establish Microsoft 365 as the foundation for modern work. Beyond the technical migration, Starrag wanted a license strategy that optimized costs over the long term and guaranteed compliance at all times, uniform security standards such as multifactor authentication and Intune-based device management, and high user acceptance through clear communication and training.

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A step-by-step rollout, delivered side by side with IT

Starrag chose SoftwareOne for its role as a trusted advisor – going beyond license sales to bring deep experience from complex Microsoft projects and an international network of specialists. The engagement began with comprehensive workshops to capture the requirements of all stakeholders and agree priorities, shaping a roadmap that delivered short-term benefits to users while securing the long-term move to a cloud-based Microsoft environment.

SoftwareOne followed a model proven across many Microsoft 365 implementations – an approach Starrag specifically requested so it could benefit from lessons learned elsewhere. A step-by-step rollout proved decisive: Microsoft 365 applications were introduced incrementally, supported by webinars and training, which built broad user acceptance from the very start. Once the Microsoft 365 environment had been carefully tailored to Starrag's needs, around 1,300 employees were migrated to Exchange Online and given access to the Office applications and Teams, greatly simplifying collaboration across sites.

Crucially, SoftwareOne configured settings and made decisions together with Starrag's IT team rather than working in the background – creating a lasting transfer of knowledge that left the team able to take many tasks forward independently.

  • Comprehensive discovery workshops to capture requirements and set priorities
  • A proven, step-by-step Microsoft 365 rollout with webinars and training
  • Migration of around 1,300 employees to Exchange Online, Office and Teams
  • Security and compliance with MFA and Intune-based device management
  • Specialist Identity & Access Management support via a global expert network
  • Knowledge transfer that empowered Starrag's IT team to work independently
The rollout of Microsoft 365 laid the foundation for modern working practices. Today, our teams can collaborate across locations in real time – more efficiently, more transparently and more flexibly than ever before.

Kevin von Ameln

Head of IT Operations, Starrag AG

Ready to move to the Microsoft Cloud with confidence?

Talk to our advisors about a secure, cost-effective migration to Microsoft 365 – with the license strategy, security and user adoption to match.

Ready to move to the Microsoft Cloud with confidence?

Talk to our advisors about a secure, cost-effective migration to Microsoft 365 – with the license strategy, security and user adoption to match.

When specialist demands arose – for example in Identity & Access Management – SoftwareOne drew on its global network of experts, bringing experience from comparable projects to the table. As a result, Starrag overcame both technical obstacles and organizational challenges without disrupting day-to-day business.

A forward-looking foundation for modern, flexible work

The cloud transition and optimization transformed Starrag's IT landscape and created a forward-looking foundation for collaboration across sites. The subscription model brings not only flexibility but shorter innovation cycles and direct access to new Microsoft 365 features through monthly updates. SoftwareOne supported Starrag not only with the setup and deployment of Microsoft 365, but also as a trusted advisor in contract negotiations with Microsoft.

The close, eye-level partnership and a clear roadmap delivered measurable results: over 1,300 mailboxes migrated to Exchange Online, a forward-looking IT environment built on Microsoft 365, sustainable knowledge development within Starrag's IT team, economic benefits in license procurement, outstanding user acceptance and improved collaboration, and higher IT security through mandatory MFA and Intune-based device management. Together, these outcomes give Starrag a secure, scalable platform that will keep pace with its international growth and ambitions.

SoftwareOne not only brought us to the cloud securely, but also made sure we get the most out of it. We benefit in every area, from license strategy to everyday collaboration.

Kevin von Ameln

Head of IT Operations, Starrag AG

For Starrag, SoftwareOne has become a preferred partner for a wide range of tasks – providing independent consultation as a trusted advisor across cloud transition, optimization and licensing. The result is an IT environment ready for what comes next, from deeper collaboration to emerging capabilities such as Microsoft Copilot.

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