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3.50 min to read

A SAM track record you can trust

Trent Allgood
Trent AllgoodRegional Vice President, NORAM, IT Portfolio Management, SoftwareOne
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SoftwareOne recognized as a Leader in Gartner® Magic Quadrant™ for Software Asset Management Managed Services for the 6th consecutive year

We’re thrilled to announce that SoftwareOne has been named a Leader in the 2025 Gartner® Magic Quadrant™ for Software Asset Management (SAM) Managed Services – for the 6th year in a row! To us, this recognition underscores our commitment to delivering innovative, sustainable cost-saving, client-focused solutions that drive measurable value for enterprise IT leaders worldwide.

This year’s recognition is even more special as we celebrate our recent combination with Crayon, another long-standing vendor again recognized as a Leader in the Magic Quadrant™ for SAM Managed Services. Together, we are the largest IT Asset Management (ITAM) consultancy in the world, bringing unparalleled expertise, resources, solutions, and innovation to our clients. Stronger together, we’re redefining what’s possible in ITAM (combining SAM, FinOps, SaaS and HAM*).

Skills shortages continue

In the latest SAM Managed Services Magic Quadrant, Gartner® states that: “IT skills shortages and rising software/cloud complexity are driving up IT spend. In response, sourcing, procurement and vendor management leaders are turning to SAM and FinOps managed services for support.

Skill shortages and IT complexity aren’t new challenges. Organizations have been navigating them for years. Solutions have been sought, some successfully, and others less so, but Gartner asserts that “By 2029, 60% of global enterprises will integrate AI-driven (software asset management) SAM and FinOps, achieving five times the ROI from cost savings while also accelerating green IT outcomes.” At SoftwareOne, we are firmly in agreement with Gartner on this front and have been carefully incorporating AI into our services for some time now while also helping our customers adopt AI with the right governance and cost.

With cloud adoption, most companies’ assets are now in the cloud, but the challenges haven’t changed. SAM Managed Services should evolve to incorporate FinOps and SaaS to ensure the right visibility, governance, and optimization in a sustainable way. In our opinion, SoftwareOne and Crayon are the best partners to help businesses tackle FinOps, SaaS, and GreenOps challenges. Our services include a FinOps-certified solution: Cloud Cost Control and is backed by our designation as a certified FinOps Foundation Service and Training Provider.

Stronger together: SoftwareOne + Crayon

As we join forces with Crayon, our combined expertise and resources create a global powerhouse in ITAM. Together, we’re uniquely equipped to help enterprises navigate the complexities of software and cloud management, delivering even greater value and innovation to our clients.

With more than 1,000 SAM and FinOps consultants and around 4,000 licensing specialists across 70+ countries, we bring unmatched scale and expertise to help organizations navigate complex environments. At a time when vendor licensing changes are reshaping the market, our track record of delivering an average of 31% savings shows the real impact of our services. Flexible models like gain share make our approach both accessible and results-driven.

We’re applying AI where it delivers real impact in SAM and FinOps. Tools like automated license allocation for M365 and our Anomaly Cost Detector in Cloud Cost Control reduce repetitive tasks, allowing our experts to focus on solving problems and delivering value to our clients.To learn more about how SoftwareOne and Crayon can help your organization maximize the value of your IT portfolio, contact us today.

To learn more about how SoftwareOne and Crayon can help your organization maximize the value of your IT portfolio, contact us today.

* Definitions:

SAM: Software Asset Management

FinOps: FinOps is an operational framework and cultural practice which maximizes the business value of cloud and technology. It unites technology, finance, and business teams to optimize cloud costs while maintaining speed and quality.

SaaS: Software-as-a-Service

HAM: Hardware Asset Management

Disclaimer

Gartner®, Magic Quadrant™ for Software Asset Management Managed Services., By Yolanda Harris, Rob Schafer, Jaswant Kalay, and Charity Hooper, September 29, 2025

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, Magic Quadrant is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.

Gartner Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Author

Trent Allgood

Trent Allgood
Regional Vice President, NORAM, IT Portfolio Management, SoftwareOne

Trent has over a decade of experience in IT Asset Management (ITAM) and Software Asset Management (SAM). He is currently the Regional Vice President of IT Portfolio Management for North America at SoftwareOne. Throughout his career, Trent has held various positions in client delivery, leadership, and innovation and has consistently demonstrating expertise in developing strategic solutions and driving operational efficiency to maximize the value of IT investments for his clients. 

With a background as a systems engineer with a strong focus on innovation, Trent has led initiatives to create new service offerings that deliver maximum value and lead the ITAM market. His research and development efforts have resulted in AI/ML-based automation that significantly improves internal processes and transforms client-facing deliverables. Additionally, Trent has spearheaded efforts to modernize and enhance client-facing solutions, ensuring they remain valuable, user-friendly, and adaptable to evolving client needs. 

  • ITAM Forum Board of Trustees and Member of the Committee of Experts for the ITAM Certification Schema 
  • FinOps Foundation Governing Board Member 
  • US Delegate to the International Standardization Organization (ISO) for ISO/IEC JTC 1/ SC7/ WG21 which creates and manages the ITAM family of ISO Standards