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SoftwareOne case study

M-Files Oy sought an external perspective on the efficiency of its Microsoft Azure environment's processes, information security, areas for improvement, and cost optimization opportunities and chose to enlist the help of SoftwareOne (formerly Crayon).
Challenges
Project Summary
A project to assess and optimize M-Files’s Microsoft Azure environment, resulting in cost savings, improved security, and enhanced operational efficiency.
Business Benefits
"We chose SoftwareOne as a partner for several reasons, but its offering of versatile and unbiased expertise, as well as a wide range of skills in different technologies, emerged as the deciding factors," said Jari Mäkinen, Product Development Director, M-Files.
SoftwareOne assessed the current state of the M-Files Azure environment with an Azure Health Check analysis. The analysis comprised an IT architecture review from the perspective of processes, information security, and risk management as well as cost optimization. The assessment is based on Microsoft's best practices. The health inspection provided a clear of the M-Files cloud environment’s overall state, information security posture, and performance.

The investment in the analysis of our Azure environment has paid off.
Product Development Director of M-Files
The detailed mapping results were analyzed and discussed in a joint workshop, and M-Files received a comprehensive final report with clear recommendations and actions. The collaboration extended beyond the final report, as SoftwareOne also supported M-Files in implementing recommended actions.
"We gained an independent perspective on the state of our Azure environment. Our own knowledge grew, and the analysis confirmed our view. The investment paid off because the assessment identified immediate cost savings as well as longer-term optimization opportunities in our cloud environment. Based on the recommendations, our cloud security has been improved and operations have been made more efficient," states Mäkinen; he is satisfied with the result.
The challenges organizations face in managing their IT environment are quite familiar to SoftwareOne's experts. Typically, internal resources are spent primarily on routine tasks to achieve set goals. As an impartial partner, SoftwareOne independently assesses the state of a client’s IT infrastructure and offers both expertise and additional support alongside the company’s own experts. According to Mäkinen, M-Files also faced resource limitations in development as its business grew, and SoftwareOne added real value.
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M-Files chose SoftwareOne as its partner due to SoftwareOne's versatile expertise in various technologies, its unbiased approach, and comprehensive support. SoftwareOne's ability to offer a wide range of skills, coupled with its impartiality in assessing M-Files’s IT infrastructure and its commitment to supporting the implementation of recommendations, made it the ideal choice to help M-Files optimize its Azure environment and achieve its business objectives.
A partnership is at its best when it involves continuous and genuine collaboration, where the client quickly receives support for one-off projects as well as for ongoing environmental development. Managing a cloud environment and ensuring information security requires a different and more challenging approach than for traditional on-premise environments. A skilled partner can be considered a good investment when it comes to managing and developing complex infrastructure.
"SoftwareOne is a competent partner and an important part of our network,” said Mäkinen. “Its experts have extensive cloud expertise and have given us a comprehensive view of the management, maintenance, and development of our Azure environment. The partnership not only supported the growth and scalability of our business, but complemented the skills and resources of our own staff."
M-Files Oy is a Finnish technology company that develops and sells information management software. The information management and sharing and protection of information offered by the company are based on the utilization of metadata, whereby information is classified based on content and not on a traditional folder hierarchy. M-Files is used by thousands of customers in more than a hundred countries.

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