Organization
Simplified management through digitized processes
SoftwareOne case study
Dr Falk Pharma GmbH is a leading specialist in digestive and metabolic medicine. As a family-owned company with a global network, it has focused over 60 years on developing and marketing innovative treatments to help people with chronic inflammatory bowel diseases and digestive and metabolic disorders.
The vision of the company's founder, Dr Herbert Falk, 'Progress through exchange,' remains central to the company's culture and values. The company regularly attends congresses organized by international professional societies to exchange information on the latest digestive and metabolic medicine developments. Dr Falk Pharma turned to SoftwareOne to drive the development of an app to improve participant management efficiency.
Simplified management through digitized processes
Improved experience for all participants
Errors reduced through automation
The Congress App was developed to optimize internal support for employees and subsidiaries. Previously, organizing these events was a tedious, manual process using various Excel spreadsheets. Event information was sent via email, and registrations also had to be processed manually through email. Managing registrations and attendance was done in Excel, making changes and cancellations difficult to handle and often leading to errors.
To make future event planning and organization more efficient and less error-prone, the company sought a solution to streamline the entire process. The new solution needed to offer greater automation, reduce the workload for employees, and seamlessly integrate with the existing Microsoft 365 products.
Dr Falk Pharma GmbH chose the Microsoft Power Platform to take advantage of its seamless integration with its existing M365 products. Customized applications and workflows can be quickly created using the Power Apps and Power Automate services. The combination is cost-effective and ensures efficient, error-free event organization.
Power Apps enable user-friendly applications across various platforms and devices to interact with data from multiple sources. Power Automate establishes automated processes and actions that respond to specific events or triggers, such as emails, forms, messages, or calendar events. Both services are part of the Microsoft Power Platform and are helping streamline congress management.
SoftwareOne also assumed overall project management to ensure a smooth process. Among other responsibilities, the agile project management team coordinated the harmonization of the various individual services, managed tasks, created meeting minutes, organized meetings, and reported to the steering committee.
The new web application can efficiently manage participation in congresses and organize information for participants. The main functions are:
By implementing these digital solutions, we can make participant management at international congresses more efficient and less error-prone, resulting in a better experience for participants and a reduced workload for employees. We successfully implemented this project thanks to SoftwareOne's excellent collaboration and extensive expertise.
Head of IMT-Projects & -Partner-Management at Dr Falk Pharma GmbH
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