SoftwareOne case study

How DataCentral cuts BI complexity at scale

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A data sharing tool developed by Bjarki Kristjánsson to support his consulting clients became essential during the COVID-19 pandemic, enabling real-time tracking and temperature monitoring for vaccine shipments worldwide.

What had begun as a hobby project suddenly became an essential visibility tool for Pfizer, and the idea was born to launch the data sharing platform as a SaaS solution.

“However, it was still a PoC,” Kristjánsson points out. “Scaling it across other enterprise use cases would have been a DevOps nightmare, so we started from scratch.”

The result was DataCentral, the flagship product of uiData, the Icelandic start-up founded by Kristjánsson in 2023, which is partnering with SoftwareOne (formerly Crayon) to help market and onboard its solution.

Client
uiData (DataCentral)
Industry
Information technology
Platform
Azure Cloud
Services
Data sharing, BI integration platform

Streamlining the data sharing process

“DataCentral addresses a universal problem,” says Kristjánsson. “How do you address the pain points around the user experience, licensing, compliance, and authentication when sharing data at scale?”

Companies typically use a range of Business Intelligence (BI) tools, such as Power BI, Tableau, or Google Data Studio. Each of these platforms comes with its own interface and access management systems, which complicates the user experience. Even within a single platform like Power BI, the interface can be confusing to navigate.

“Our solution addresses this challenge by acting as a thin layer on top of any BI system,” Kristjánsson explains. “By logging into our platform, users are presented only with the reports that have been shared with them, removing unnecessary distractions and streamlining access.”

“Our solution integrates seamlessly with your existing environment,” he adds, “so there's no need to make any changes. Importantly, data never passes through our servers; data residency stays the same.”

Removing licensing headaches

Traditionally, granting someone access to a Power BI report requires them to have an assigned license, which can be restrictive. DataCentral removes these end-user constraints.

“To give you an example,” says Kristjánsson, “we have a client – an official Land Rover dealership – which previously purchased a set number of end-user licenses to access reports. After implementing DataCentral, they shifted to assigning end user licenses only to team members generating reports, while everyone else accesses data through DataCentral without needing individual licenses. This achieves significant economies of scale by allowing reports to reach many more people without increasing license costs.

“You will bring down licensing cost, but that is not what matters most. Removing the license cost consideration ramps up your data distribution. This is why companies need DataCentral.”

Sandboxing data projects

Another distinctive feature of the platform is its ability to create dedicated “data projects”. Each data project serves as an isolated tenant within the broader solution, designed for a particular data sharing purpose.

One use case for this is airport operations, where various partners and organizations coordinate to manage passenger flow and improve efficiency. “These groups are usually separate entities with strict security policies that prevent external users from accessing their directories, making data sharing challenging,” says Kristjánsson. “DataCentral addresses this by respecting these security rules while enabling outbound data sharing for specific projects and stakeholders.”

Unlocking opportunities with SoftwareOne

uiData currently has only four employees and partly relies on consultancy partners such as SoftwareOne to market DataCentral and help with onboarding.

Kristjánsson is confident that the experience and deep client history of SoftwareOne will help uiData unlock more opportunities for its data-sharing platform, not only in terms of sales and deployments, but also in the expansion and successful marketing of more use cases.

“For the time being, we are focusing on internal collaboration with SoftwareOne and have launched pilot projects in the Nordics. We also partner with SoftwareOne’s sister company in Iceland, the IT management company Sensa.

“Sensa needs clearer customer reports and information. Their existing system doesn’t support this well, but our solution allows them to create customer pages easily with no coding, simply by providing access to relevant reports connected to their IT systems.”

Kristjánsson and his team have come a long way since they helped tackle the COVID-19 crisis.

“Hopefully, DataCentral won’t be needed for anything like that again,” he says. “As I said earlier, our solution addresses a universal problem. It now has so many features –potentially 10 or more – which makes it difficult to focus on one or two key offerings. We may need to consider splitting DataCentral into separate products.

“In other words, we are still at the beginning of our journey and are very happy to have SoftwareOne by our side for guidance and support.”

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