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SoftwareOne case study

Enefit

Enefit wind turbines

Enefit wanted to enhance the integrity of its digital estate and improve its cybersecurity posture by adopting the Microsoft 365 E5 security platform. The company chose to partner with SoftwareOne (formerly Crayon) because of its long experience in securing mission-critical domains, and its thorough plan to speed up the implementation. What made this project especially successful was the true one-on-one cooperation between Enefit and SoftwareOne and flexibility to shape the project to exact needs of the customer. The result was that Enefit achieved a qualitative leap forward in endpoint and e-mail protection within just two months.

Challenges

  • Legacy solutions and best-of-breed security strategies are not optimal for detecting threats to cloud-based services.
  • Black-box third-party security technology lacked the flexibility and granularity to respond to evolving and advanced threats.
  • Enefit needed a trusted partner to reset its security baseline and implement the Microsoft E5 security stack.

Project Summary

  • Tender process with SoftwareOne emerging as the winner.
  • SoftwareOne designed and advised in the deployment of a security baseline that aligned with Enefit’s risk profile, using Microsoft 365 E5 Security workloads.
  • SoftwareOne and Enefit formed one team to ensure deployment fit and risk reduction.
  • SoftwareOne conducted training sessions for Enefit’s Digital Workplace, Security and SOC teams, empowering them to effectively manage and optimize the deployed solutions.

Outcomes

  • Future-proof security posture. The deployment of Microsoft security solutions and established security baselines bolstered Enefit’s security posture, which will enable further adoption of cloud services while reducing risks associated with evolving cyber threats.
  • Operational efficiency. Streamlined security operations led to improved operational efficiency, enabling Enefit to focus resources on core business functions.
  • Enhanced endpoint protection and response. With Microsoft's security stack, Enefit gained additional capabilities in threat detection, vulnerability management, advanced hunting, and automated threat remediation across end-user services.

Enefit is the largest energy company in Estonia and a pivotal power supplier to the Baltic states, as well as Poland and Finland. Operating across the entire energy value chain, Enefit enhances environmental sustainability by producing electricity from wind, water, biomass, solar energy, and municipal waste. Additionally, the company offers practical, convenient, and innovative energy solutions to improve energy consumption efficiency.

Estonia is the most digitalized nation in Europe, and the level of digital maturity across Enefit is probably unmatched in the energy sector which, like other public utilities, is a frequent target for cyber hackers.

As an energy provider, Enefit operates essential infrastructure such as power plants, grids, and distribution networks. Any breach or disruption in these systems can lead to significant outages, affecting millions of people and businesses.

With over 5,000 identities, 4,000 company owned devices and 1,500 BYODs Enefit has decided to take another step in improving its security posture. In the middle of 2023, the company has chosen to adopt unified Microsoft 365 E5 Security platform that brings its closer to Zero Trust goal.

Enefit logo
Client
Enefit
Industry
Energy
Services
Cloud Services
Country
Estonia
With SoftwareOne's expertise we have been able to implement Microsoft 365 E5 Security in just two months, safeguarding critical infrastructure and ensuring reliable energy supply for our clients.

Nikita Skitsko

Head of Digital Workplace at Enefit

One of main drivers for Enefit to start the project was to implement additional technical barriers and better support its employees to avoid becoming a victim of commonly used attacks. “It all started with top management of Enefit understanding cybersecurity risks and ways how to minimize those,” said Head of Digital Workplace, Nikita Skitsko.

“In order to make a significant investment like this, you need good clarity of why you are doing this and how it helps us to achieve strategic goals”.

The project has started with the implementation of certain entry-level security technologies and a benefits analysis of other capabilities. “While the comprehensive security license offers a suite of features crucial for a robust Zero Trust Architecture, starting with these foundational technologies lays a strong foundation for our security strategy. Additionally, different workshops, where our teams familiarized themselves with security features, have been an excellent starting point for this journey," says Neeme Kaalep, Platform Security Engineer in Enefit.

Alexander Värä, Global Technical Services Sales Director at SoftwareOne, who spearheaded SoftwareOne’s successful pitch for the project, explains. “The value [of a Microsoft 365 E5 implementation] does not come from having one product that is likely better than the one you currently have. Instead, having a platform that includes multiple technologies integrated together and are inherently rooted in your entire ecosystem, from operating systems to cloud services, allow significant configurability to achieve a much better level of protection.

"Another drawback of a heterogeneous security stack is that it forces the organization to create bigger teams who are proficient in those technologies, operated as black boxes. This is inefficient and could create silos between different security capabilities of an organization.

Implementing E5 security should not be viewed as a one-time project. Instead, it's an ongoing journey requiring continuous learning, evolution, and improvement of your cybersecurity practices.

Nikita Skitsko

Head of Digital Workplace at Enefit

“It’s pivotal to achieve a good, solid security baseline and if you do that manually it takes a long time,” says Värä. “You must design, experiment and gradually roll-out your solution. With SoftwareOne, a lot of that was eliminated because of the pre-existing work we had done in this space.”

SoftwareOne won the project because of its long and deep background in securing mission-critical domains with Microsoft products. “SoftwareOne offer stood out because it was well thought trough, high quality specialists were involved from across SoftwareOne group and SoftwareOne was proactive and quick to react to Enefit needs.”, says Skitsko.

The implementation of the Microsoft 365 E5 security platform was ready ahead of the agreed timeline through leveraging SoftwareOne’s pre-existing security baseline components as code – and the exceptionally close cooperation with Enefit.

“This cooperation was successful,” says Kaalep. “Key part of that success was proper preparation and aligning project scope to Enefit needs.”

SoftwareOne’s overarching role was to design and advise in the deployment of a security baseline that aligned with Enefit’s risk profile, using Microsoft 365 E5 Advanced Security workloads.

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The project can be broken down into several tasks. Initially, benefit analyses were conducted, including an attack simulation to explore next steps and demonstrate the capabilities of advanced security portals and identity security in a test environment. This involved showcasing how additional authentication measures can be enforced and triggered for users.

The implementation phase included defining objectives and goals for access, identifying risk factors, and establishing security policies. Subsequently, endpoint requirements were assessed, and a pilot was designed, configured, deployed, and monitored to ensure minimal disruption to end users and business operations. Another phase focused on hardening email and document security by integrating advanced security solutions with existing systems and services.

Finally, before project hand-off, training sessions were conducted for the Security and SOC teams, empowering them to effectively manage and optimize the deployed solutions.

The project achieved Enefit’s strategic objectives, Kaalep believes. He comments: “The deployment of Microsoft security solutions significantly enhanced Enefit’s ability to protect, detect, respond to, and mitigate cyber threats across the digital estate. With streamlined security operations and a trusted partner SoftwareOne, we ensure that security remains an integral part of our digital strategy.”

“Implementing E5 security should not be viewed as a one-time project. Instead, it's an ongoing journey requiring continuous learning, evolution, and improvement of your cybersecurity practices. After completing the initial phase, new projects and ideas will guide your next steps,” said Nikita Skitsko.

The implementation of the Microsoft 365 E5 Security platform not only hardens Enefit’s security baseline, but it also improves its security posture by putting in place the technologies and processes necessary to respond quickly to new cyber threats as they emerge.

About Enefit

Enefit is the largest energy company in Estonia and a pivotal power supplier to the Baltic states, as well as Poland and Finland. Operating across the entire energy value chain, Enefit enhances environmental sustainability by producing electricity from wind, water, biomass, solar energy, and municipal waste.

Additionally, the company offers practical, convenient, and innovative energy solutions to improve energy consumption efficiency. The company is publicly owned, has a headcount of more than 5,000 employees, and reached sales of €1.9 billion in 2023.

Public utilities must manage and secure vast tracts of customer data which makes them an “attractive” target for cyberhackers. To beef up its endpoint security and put in place the processes and technical capabilities to respond to future threats, Enefit decided to streamline its security infrastructure and operations by consolidating multiple third-party solutions to a unified Microsoft 365 E5 Security suite.

This project was put out to tender in summer of 2023.

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