SoftwareOne case study

Cardiff University delivers collaborative research in the UK and Kazakhstan using SoftwareOne on Google Cloud

Entrance to the main building of Cardiff University

When Cardiff University wanted to offer flexible working options in the UK and Kazakhstan, SoftwareOne helped it build a cloud-first campus on Google Cloud. Now students and staff can collaborate on research projects in real time.

Cardiff University wanted to offer its staff and students more flexibility in their teaching and learning. As technology continues to enable those in higher education to study remotely and in their own time, the university wanted to ensure they had the right digital tools in place to do so effectively and securely.

The university had a second goal. It had an established relationship with academic researchers based in Kazakhstan and had collaborated on STEM projects since 2009. University leaders saw an opportunity to open the first Russell Group campus in Kazakhstan. The project would provide a cloud-first campus and enable real-time collaboration.

Researchers at Cardiff University were already using Google Workspace tools, so Google Cloud was chosen as the platform for deployment. And although Google tools were already in use, the university’s computer science cloud program wanted to apply a formal service wrap so it could manage the billing, monitor usage, and apply good security practices to keep users and data safe.

Building on Google Cloud also gave the university the opportunity to provide access to Google Cloud Colab Enterprise, a managed service offering that provides flexible in-browser access to powerful compute and GPU instances for computer science research and data science. Colab Enterprise was seen as the key service to enable the vision for collaboration between the two campuses.

  • Real-time collaboration

    between staff and students in the UK and Kazakhstan

  • Secure by design

    principles applied throughout

  • Funding credits

    de-risk rapid proof of concept testing

Cardiff University logo
Client
Cardiff University
Industry
Education, Public sector
Platform
Google Cloud
Services
Cloud Services
Country
United Kingdom

A flexible working vision for a cloud-first campus

When Lee Evans, Assistant IT Director at Cardiff University, first approached Google Cloud about setting up the cloud-first campus, the university’s Google account manager invited SoftwareOne to join the conversation. Evans decided to work with SoftwareOne based on the strength of that initial engagement. “We felt we were in a safe pair of hands,” says Evans. “I knew based on that initial engagement that SoftwareOne had the knowledge and expertise that we needed and knew how they would set things up quickly and efficiently. We were also impressed with their experience working with other educational institutions as well.”

SoftwareOne was also able to help the university apply for, and receive, Google credits to support the deployment of the cloud solution.

The university used the Open Clouds for Research Environments (OCRE) procurement framework to simplify the onboarding process with Google Cloud. OCRE provides access for more than 25,000 academic and research institutions across Europe and connects them with pre-approved providers offering cost-effective cloud pricing. SoftwareOne is the number one Google Cloud partner in 16 countries on the OCRE framework, supporting academic and research institutions in more than 35 European countries.

With researchers already using Google Cloud applications, albeit in a decentralized way, the IT team wanted to apply controls to manage usage and costs. For its new campus in Kazakhstan, the university wanted to avoid deploying multiple technology solutions and simply reuse what it had already built in Cardiff. The goal was to offer users in Kazakhstan the same computing experience as users in Wales and to enable seamless collaboration with users in both countries on research projects. The solution would ultimately need to support 600–800 students and staff across both campuses.

A diverse group of three sit on grass, the background shows a historic building, suggesting a campus

Secure by Design to safeguard users and data

SoftwareOne led the initial discovery and design stage of the project. Fact finding determined the university’s existing level of cloud maturity and helped to establish the requirements for the platform. The project team outlined the early dependencies to focus on what needed to be delivered in turn. Once the OCRE procurement process was complete, the team was set up with a billing ID on Google within less than 24 hours and it was ready to build.

The project team decided to run a proof of concept (PoC) to explore the viability of the proposed approach. The first PoC focused on building Python programming skills and projects for computer science students using Colab Enterprise in both locations. Colab Enterprise’s cloud-based Jupyter Notebook environment enables users to write and run Python code directly through the browser and is particularly suited to machine learning, data analysis, and virtualization workloads. Importantly, Colab Enterprise also offered the rich collaboration features needed to enable joined-up, remote working across the campuses. The initial Python PoC would need to support 200 users.

As SoftwareOne’s technical support partner, Qodea led the deployment of the Google Landing Zone using Terraform infrastructure as code. It proactively applied Secure by Design practices, ensuring robust security principles were integrated from day one to protect the university's data and users. This foundational work included linking the landing zone to Cardiff University’s existing Microsoft Entra ID IAM service to deliver role-based access, single sign-on (SSO), and comprehensive log-based auditing, resulting in a seamless user experience.

Having the credits added tremendous value, from my point of view. When you have initiatives like this where, essentially, you’re providing your time but someone else is putting in the investment, it takes the risk out of it. That’s a valuable route to market for a university.

Lee Evans

Assistant IT Director, Cardiff University

Real-time collaboration in the UK and Kazakhstan

Since the project’s launch in October 2025, the initial feedback from users has been very positive. The first PoC is being run in parallel with two cohorts of students in Wales and in Kazakhstan. This will enable the university team to assess the performance, user take-up, and cost of delivering the service over nine months in an academic year.

Receiving the funding credits was hugely beneficial for the project because it helped to reduce risk and test the proof of concept quickly without a capital investment. “Having the credits added tremendous value, from my point of view,” says Evans. “If I’m running a proof of concept, we’re working on the basis that, if it’s going to fail, then we fail fast and we don’t want to spend a lot of money doing that. So when you have initiatives like this where, essentially, you’re providing your time but someone else is putting in the investment, it takes the risk out of it. That’s a valuable route to market for a university.”

We appreciate the customer-centric approach that SoftwareOne gave us. The team made us feel as if this project was the most important one they were dealing with at any one time. They delivered what they said they would deliver within the timescales they said they would deliver in. So it was a really rounded package.

Lee Evans

Assistant IT Director, Cardiff University

While the initial focus was on enabling remote and collaborative teaching and learning, the project has drawn the wider interest of university leaders in relation to its Smarter Campus initiative to make better use of its buildings and facilities. They are monitoring how the provision of an “any time, any place” cloud-based platform for flexible learning can make spaces more versatile. The university is also planning an Innovation Centre to demonstrate how cloud computing and initiatives like the cloud-first campus can enable new ways of academic working.

After the first PoC is complete, and assuming that it proves the model is viable, the project team will look at more ambitious PoCs that make use of Google Cloud CPUs and TPUs (tensor processing units) – custom-made chips designed for accelerating ML workloads – and are made available within Colab Enterprise. The university wants to focus on PoCs that explore productivity themes around how to use technology to build better outcomes. The Colab Enterprise environment is for researchers to work on PoCs before being scaled up for deployment on the university’s new high-performance computing infrastructure.

A blurry image of a computer screen with numbers on it.

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