For those at the proactive level, you should be at a point where you are able to predict audits. This should come as a relief from the chaos of reacting in previous stages. One potential roadblock you may still be experiencing, however, is that your organization is still struggling to put solid procedures in place.
Key Steps to Take
When it comes to moving towards the service level of the SAM maturity model, the largest difference is that you’d begin to work with an IT as a service provider. Your policies, procedures, and tools would all be utilized on the daily.
To get to this point, you’ll have to ensure that your SAM processes are running like a well-oiled machine. Getting comfortable within your procedures will allow you to work alongside IT to maintain your software asset lifecycle. Though it is easier said than done, predictive services will lend a helping hand. This way, you’ll know exactly what your game plan is when it comes to unsupported software, remediation, security risks, budget and more.