A Trusted Partner for the Public Sector

To identify the best solution for the upcoming Microsoft contract renewal, SoftwareOne needed to balance three key objectives. Lucerne’s top priority was to ensure continuous compliance in order to avoid the risks associated with under-licensing. At the same time, the new licensing model needed to fully reflect the changing requirements of IT strategy while positioning the organization for the future.

Another central objective was to optimize license costs. Existing negotiated conditions and the current licensing model were to be reassessed from an independent perspective to gain valuable insights for cost reduction.

The decision-makers at Lucerne Building Insurance were initially unsure if a license optimization project would be worthwhile given the relatively small number of users. So, to start, SoftwareOne assessed the overall feasibility of such an initiative and, with a positive evaluation, the second project phase was launched.

This phase involved creating a comprehensive overview of the existing licensing situation, including contracts, conditions, quantities, and requirements. During dedicated workshops, strategic considerations were discussed related to the IT strategy and its impact on licensing, including potential cloud migration and test environments. From the customer’s perspective, the collaborative partnership, combined with constructive and creative workshops, proved particularly valuable. The experienced consultants contributed their extensive public-sector expertise and deep understanding of complex licensing regulations. With innovative solution approaches, they demonstrated which benefits and savings were realistically achievable.

SoftwareOne also provided substantial support during subsequent Microsoft contract negotiations, including the development of robust negotiation scenarios and a detailed analysis and evaluation of Microsoft offerings, ultimately contributing to a successful contract conclusion.