4 min to readDigital Workplace

Microsoft Throttles and Blocks Emails from Outdated Exchange Servers: What You Need to Do Now

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Daniel ChristConsultant Digital Workplace, Microsoft 365
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Microsoft has broadly activated its transport enforcement system in Exchange Online (EXO). Emails sent from outdated or unpatched on premises Exchange Servers to Exchange Online are now first throttled and subsequently blocked. This behavior is visible, among other places, in the new Mail Flow Report in the Exchange Admin Center (EAC). For affected organizations, there is no realistic alternative to a rapid move to Exchange Server Subscription Edition (SE).

In this blog post, you’ll learn about the technical background, how to check whether your organization is affected using the new Mail Flow Report, and what concrete steps you should take now.

 

What Exactly Has Microsoft Enabled – and Why?

For some time now, Microsoft has been protecting Exchange Online with a transport based enforcement system. This system evaluates incoming connections from on premises Exchange Servers based on their support status and patch level. Servers that are out of support or significantly behind on updates are classified as persistently vulnerable.
Mail flow from these sources is initially throttled and, if remediation does not occur, ultimately blocked. The background is Microsoft’s Zero Trust strategy and the well documented risks associated with unpatched systems.

Important: Microsoft has gradually expanded the rollout and explicitly states that throttling and blocking can now apply to all Exchange versions, including Exchange Server 2019, if they are significantly outdated (for example, missing CUs or SUs).

The three components of the system:

  • Reporting: You receive visibility into which on premises servers in your organization are considered outdated.
  • Throttling: Mail delivery is intentionally delayed; SMTP error 4.7.230 indicates throttling.
  • Blocking: Mail delivery is temporarily rejected; SMTP error 5.7.230 signals blocking.

Microsoft’s goal is not to disrupt legitimate email traffic, but to prevent insecure connections into the cloud and to enable administrators to remediate vulnerabilities.

How Can I Tell If We Are Affected? The New Mail Flow Report in the EAC

Analysis is handled conveniently in the new Exchange Admin Center (EAC) under Reports → Mail flow. These Mail Flow Reports provide visibility into trends and help identify delivery issues. For this topic, the most relevant report is “Out of date connecting on premises Exchange servers.” It shows which on premises servers (including version and patch level) are being captured by the enforcement logic and to what extent throttling or blocking is applied.

How to access it:

  • Open the new EAC: , then go to Reports → Mail flow. Alternatively, use the direct link to the Mail Flow Reports.
  • In the report “Out of date connecting on premises Exchange servers,” you can see affected systems and, if necessary, initiate an enforcement pause (see below).
     

Tip: Access to these reports requires appropriate permissions (e.g., Exchange Administrator, Organization Management, Security Administrator/Reader). The full role mapping is documented in Microsoft’s Mail Flow Reports documentation.

 

What Happens Technically During Throttling and Blocking?

When a persistently vulnerable Exchange Server sends mail to EXO, the system responds with progressively stricter measures:

  1. Notification / reporting in the EAC (and potentially via Message Center or reports).
  2. Throttling (delivery delays), visible as SMTP 4.7.230 in on premises logs.
  3. Blocking (temporary rejection), visible as SMTP 5.7.230.
     

These measures escalate as long as no remediation (upgrading or patching) takes place. Microsoft emphasizes that protecting Exchange Online recipients takes priority and that enforcement behavior is dynamically adjusted.

 

Temporary Breathing Room: Pausing Enforcement

If you are under immediate operational pressure (for example, due to critical business processes or migration windows), enforcement can be paused per tenant for up to 90 days per calendar year, either in one block or split into multiple periods. Important: Unused days from a requested pause are not refunded.

Two ways to pause enforcement:

  • Via the EAC:
    Reports → Mail flow → Out of date connecting on premises Exchange servers → “Enforcement Pause”. Enter the number of days and save.
  • Via PowerShell (Exchange Online Management): 
    PowerShell
    Connect-ExchangeOnline
    New-TenantExemptionInfo -BlockingScenario UnpatchedOnPremServer -NumberOfDays 90
    Get-TenantExemptionInfo -BlockingScenario UnpatchedOnPremServer

This pause is not a substitute for an upgrade; it simply gives you time to reach a supported state in a controlled manner.

Strong Recommendation: Migrate to Exchange Server SE

In light of the enforcement measures and end of support risks, Microsoft clearly recommends moving to Exchange Server Subscription Edition (SE). SE is the evergreen generation of Exchange Server under the Modern Lifecycle Policy, with no fixed end date, as long as the system remains up to date.

What Is Exchange Server SE?

  • General availability (GA): July 1, 2025
  • Continuous servicing via CUs and HUs; no traditional “next major versions”
  • Coexistence supported with Exchange 2016 and 2019 (but not with Exchange 2013)

Microsoft has refined the roadmap and upgrade approach multiple times, including milestones such as Exchange 2019 CU15 as a bridge, SE RTM, SE CU1/CU2, and clear coexistence rules.

Your Realistic Upgrade Path

  • From Exchange 2019 (CU14/CU15) → SE:
    An in place upgrade is supported (similar to installing a CU). This minimizes risk and downtime and is Microsoft’s preferred path.
  • From Exchange 2016 → SE:
    A legacy upgrade is required: deploy new servers, migrate mailboxes and workloads, then decommission the old servers. There is no direct in place upgrade from 2016 to SE.

Microsoft documents this in detail in the SE upgrade guide on Microsoft Learn and in TechCommunity post, including coexistence restrictions (e.g., no coexistence with Exchange 2013) and best practices.

Why You Should Prioritize SE Now

  • Compliance & Security: Only supported builds receive security updates; essential in a Zero Trust model and today’s threat landscape.
  • Enforcement pressure: Outdated systems cause delivery issues (throttling/blocking) when sending to EXO, disrupting business operations and customer communication.
  • Evergreen model: With SE, you avoid future “big bang” upgrades; staying compliant is achieved through regular CUs.
 

Conclusion & Clear Call to Action

The transport enforcement system is active and is already throttling and blocking emails from outdated on premises Exchange Servers to Exchange Online. Check your Mail Flow Reports in the EAC immediately.

Use the maximum 90 day enforcement pause only to implement remediation promptly, not as a long term solution.

Plan the migration to Exchange Server SE as a top priority:

  • From Exchange 2019 CU14/CU15 via in place upgrade
  • From Exchange 2016 via a legacy upgrade
     

This significantly reduces security, compliance, and operational risks in the long term.

Further information and indepth guidance can be found in Microsoft Learn (including “Upgrading to Exchange Server Subscription Edition (SE)”) and in Microsoft TechCommunity posts (including “Throttling and Blocking Email from Persistently Vulnerable Exchange Servers to Exchange Online”).

 

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Do you have questions about migrating to Exchange Server SE?

Contact us. We’ll be happy to support you.

Do you have questions about migrating to Exchange Server SE?

Contact us. We’ll be happy to support you.

Author

daniel-christ-contact

Daniel Christ
Consultant Digital Workplace, Microsoft 365