Implementing a robust Digital Supply Chain (DSC) can help resolve all three issues. It won’t produce a massive discount on your Microsoft license, but it will help reduce IT and procurement teams workload, as well as the costs and risk associated with these smaller software publishers and cloud service providers.
Automating software and cloud procurement and management processes can make a real impact. DSC can check you only pay for what you use, that duplicate products are removed, that the portfolio is rationalized, that cheaper substitutes are identified, cloud services are fully utilized, and licenses are re-used where possible. These small, incremental savings can add up to a big impact across the whole business.
The issue is that even where companies have quite advanced systems in place, they may not be fully integrated. There may be an e-ticket system for software requests, but it may not integrate with e-procurement systems. There may be another hard break between procurement and IT Asset Management (ITAM) systems. This challenge can be made more difficult because the different systems may also represent different departments. Building an effective DSC means bringing together people, processes and technology.
A well-implemented DSC will help you analyze your actual software and cloud usage, cut audit risks, and simplify purchase request procedures, saving time, money, and resources. By rationalizing products already in use and right-size contracts through empowered negotiation with your long-tail of vendors you can achieve significant savings and avoid unplanned expenditure.