Microsoft Copilot: Make and/or Buy?

Microsoft Copilot: Make and/or Buy?


The hype surrounding Microsoft Copilot is currently at its peak. The possibilities for increasing productivity, efficiency and therefore business outcomes with the AI assistant are enormous. Are you keen on harnessing these benefits but find yourself confronted with the challenges of implementing Copilot for Microsoft 365?


Make and/or buy:

Two options for implementing AI in your company

There are two primary ways in which you can integrate Microsoft Copilot into your organization: Purchasing Copilot as a standard product or creating custom Copilots for your organization's specific needs. Each option carries its distinct advantages.

Our recommendation: Determine which approach aligns best with your particular use case and fits your specific business needs, resources and goals. We will be happy to support you in your decision-making process.


Make: More performance through customizing

AI applications in general and copilots in particular offer even better performance if they are adapted to the specific requirements and characteristics of their usage scenarios, for example with regard to the data sources to be used, specific processes, guidelines and responsibilities or other relevant context factors. Microsoft therefore offers an increasing number of tools for adapting and expanding copilots without great effort or for developing customized copilots for your own tasks.


The customized Copilot variant - Extend Copilot for Microsoft 365

Business processes are not limited to Microsoft 365 applications and data. With plugins and connectors, you can extend Copilot for Microsoft 365 with custom capabilities and specific knowledge to implement customized AI scenarios. You can extend Copilot's capabilities by turning API-accessible applications and services into a plugin for Copilot. You can make specific knowledge accessible to Copilot by integrating your company data and content with Microsoft Graph connectors.

Copilot is not just Microsoft 365:
Discover the variety of possibilities

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    Customizing: Adaptation to your specific requirements

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    High flexibility and control

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    Enhanced Productivity Gains

Following options for customization are available

A variety of aspects can be taken into account when customizing. 

  • For example, configurations to company standards are often desired. This means that after such individual adaptations, Microsoft Copilot only makes context suggestions that correspond to the company standards. 
  • Industry-specific adaptations are also possible. Take the financial sector, for example: the co-pilot then takes into account finance-specific formulas or terminology. 
  • In addition, Copilot can also be matched with existing company tools so that these systems can interact seamlessly with each other.
  • Furthermore, individual user preferences and habits can also be incorporated. 


Want to learn more?

We have the know-how and the specialist team to advise on and implement the customized version.

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Buy: The standardized copilot variant

With this option, you purchase a preconfigured version of Microsoft Copilot that already contains certain settings and functions. As there is no need for time and resources for individual adjustments, the AI assistant can be introduced quickly and then used immediately. As there are also no configuration costs, this variant is significantly more cost-efficient. Due to the lack of customized support, this version is limited to the standard functions built in by Microsoft.

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    Fast deployment without additional resources

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    Immediate benefits

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    Lesser initial investment

You want to learn more?

Do you have any questions or would you like to find out more? We have compiled all the important information for you on the following page. Our specialist team will also be happy to advise you on the requirements and implementation. 

Learn more

No matter which strategic path you want to take in the future with regard to the implementation of Copilot for Microsoft 365, we will be happy to support you. With SoftwareOne, you have the right experts at your side.

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