SoftwareOne case study

Öffentliche Versicherung Braunschweig transforms to a modern workplace

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Öffentliche Versicherung Braunschweig drives modern communications with Office 365

Öffentliche Versicherung Braunschweig had defined an ambitious objective to move to the cloud. The company wanted to take advantage of the latest technology in terms of office communication for internal staff as well as for its insurance customers.

SoftwareOne offered a Microsoft Office 365 cloud solution to satisfy the company’s requirements, providing the design concept, and executing the migration for more than 1,450 users. In addition, training sessions from the SoftwareOne Academy were delivered to help staff get oriented. SoftwareOne will also ensure Office 365's continuous operation in the future using SoftwareOne’s Unified Support for 365.

Öffentliche Versicherung Braunschweig logo
Öffentliche Versicherung Braunschweig
Migration to Microsoft Office 365 cloud for more than 1,450 users, continuous end-to-end support with SoftwareOne’s Unified Support for 365, user adoption trainings provided by the SoftwareOne Academy
From on-premises directly to the cloud – we were able to find a partner in SoftwareOne that is as professional as it is trustworthy. From consulting right through to commissioning SoftwareOne accompanied us the entire way to our new technological world. SoftwareOne will also stand by our side in the future with continuous operational support. The individually tailored training sessions held by the academy affiliated with SoftwareOne were simply the cherry on top.

Eckhard Fredrich
Project Manager, Öffentliche Versicherung Braunschweig

About the client

In 1754, Charles I, Duke of Braunschweig-Lüneburg, founded an institution that allowed his subjects to insure themselves against fire damage. At the time, it was an incredibly innovative idea.

Ever since, Öffentliche Versicherung Braunschweig (also named “Die Öffentliche”) has been the region’s leading insurance and financial services provider. With an extensive branch the company’s 160+ offices offer top-quality on-site service to nearly 350,000 customers in Germany.

The challenge

Öffentliche Versicherung Braunschweig had an ambitious objective to move to the cloud and take advantage of the latest technology in terms of modern and unified office communication to serve both internal staff and customers.

Technology supporting in-house and field sales teams would be adjusted for greater collaboration. The previous infrastructure would be carefully replaced, taking care to avoid any disruptions or costly downtimes. The new cloud solution would be managed by a service provider in order to enable internal resources to concentrate fully on their core tasks.

A blue sign with the word offentlich on it in front of a building.

The solution

SoftwareOne experts offered a cloud solution using Microsoft Office 365 to satisfy the company’s requirements. The team created an overall design, and Office 365 migration plan with support from its partner holistic-net GmbH.

Öffentliche Versicherung Braunschweig was impressed by SoftwareOne expertise as well as its ability to implement all requirements from one source. This meant the customer could also commission training sessions for its IT employees from the SoftwareOne Academy and that SoftwareOne would ensure Office 365's continuous operation through SoftwareOne’s Unified Support for 365 (formerly “Unified Cloud Management for Office 365”).

The result

  • Groupware, file services, and the entirety of internal operational communication were transferred from the expensive in-house data center to the cloud.
  • The in-house and field sales teams now enjoy the benefits of a uniform work interface.
  • Close cooperation with certified cloud experts provides enablement, support, and management of the Office 365 environment.
  • Over 1,450 users in total benefit from the new solution.
  • High acceptance and efficient usage of cloud solutions thanks to productive employee training sessions.
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