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SoftwareOne case study

Cacau Show advances business intelligence with SoftwareOne
To increase its business and management controls across a growing business that includes 2,200 stores selling fine chocolate, Cacau Show needed improved Business Intelligence (BI). With SoftwareOne support, they implemented Microsoft Power BI to speed access to key business indicators and reduced BI updates from hours to minutes. The new solution offers advanced data analysis capabilities, database integration, and report customization. With productivity gains, cost savings, and real-time information to assist decision-making, Cacau Show has transformed its business operations.

We adopted the BI tool to assess business evolution, identify improvements, establish common metrics, and unique concepts that would support sales and demand planning processes. With the implementation of Power BI, we are now looking at new horizons, such as Machine Learning for store opening.
Flaviano Dena
Cacau Show IT Manager
Cacau Show is the world's largest fine chocolate chain store, with more than 2,200 stores established in 26 Brazilian states.
Cacau Show needed to increase business and management controls, to improve standardization, and tighten database management. They were looking for a fast, efficient, centralized solution, that would accommodate communications and control of large information volumes across the business.
Considering cost-effectiveness, security, and reliability requirements, Cacau Show initiated an extended consulting relationship with SoftwareOne to build their Business Intelligence (BI) platform. The result was implementation of Microsoft Power BI Pro and the website Microsoft Power BI Embedded. The cost-effective solution has reduced access times to key business indicators from hours to minutes.


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