Advancements with Ted Danson: Transforming Community Access with SoftwareOne

SoftwareOne’s modernization of Orange County’s 211 call center is featured in this Advancements with Ted Danson episode, showcasing how cloud technologies and generative AI are reshaping access to essential community resources. Through this initiative, wait times were reduced by 85%, enabling thousands of residents to receive faster, more reliable support.

Discover how advanced technology is transforming the way communities deliver critical services, helping individuals connect with the right assistance at the right moment while strengthening the overall support ecosystem. Hear directly from SoftwareOne’s North America leadership and the transformation team at Orange County United Way as they share insights on the impact, vision, and outcomes of this collaborative effort.

Ready to see the full transformation in action?

Experience how cloud and AI innovation are expanding access to vital services by watching the episode now.