SoftwareOne Service & Solution NewsManila, Philippines
SoftwareOne Philippines and Rinna Co. LTD Bring AI Avatars to Life in Customer Experience Center
Experience Center Transforming customer interaction with AI-powered avatars
SoftwareOne Philippines is pleased to announce its partnership with Rinna Co. LTD and the integration of their Virtual Human Talk (VHT) services into the modern workplace and AI showcase at the SoftwareOne Customer Experience Center.
By seamlessly connecting with SoftwareOne’s proprietary large language model (LLM), Virtual Human Talk delivers more natural, efficient, and scalable AI-driven customer service. The AI avatars and speech synthesis capabilities enable accurate, real-time interactions that enhance customer satisfaction and engagement.
Visitors to the Customer Experience Center will be able to experience these lifelike avatars firsthand, offering a glimpse into the future of conversational AI.
Comment from Paul Peter Garcia, Country Managing Director, SoftwareOne Philippines:
“SoftwareOne Philippines welcomes the collaboration with Rinna Co. LTD in bringing Virtual Human Talk (VHT) to our APAC customers, which will be featured at our state-of-the-art ONE Experience Center. VHT is an innovative technology that creates lifelike digital avatars capable of engaging in real-time, human-like conversations. Powered by advanced AI, including generative AI and large language models (LLMs), these avatars deliver contextually relevant responses, making interactions more natural and dynamic. The solution offers numerous benefits, such as enhanced customer engagement, significant cost savings, fast and accurate responses, 24/7 availability, and actionable business insights. Applicable across industries such as retail, finance, and customer support, VHT is poised to revolutionize various industries.”
Shaping the Future of Conversational AI
Looking ahead, SoftwareOne aims to continue advancing next-generation AI-powered conversational systems, with Virtual Human Talk at the core. The company will strengthen collaborations with partners to further enhance natural, multimodal communication experiences and expand its global presence by leveraging the latest AI technologies and data-driven innovation.
Experience It Firsthand
To explore how Virtual Human Talk can elevate your customer engagement strategy, visit the ONE Experience Center or contact your local SoftwareOne representative.
About Rinna Co., Ltd.
Rinna is an AI company with a vision of creating a “co-creation world between humans and AI.” Specializing in generative AI models for text, speech, images, and video, Rinna focuses on AI-driven data analysis and research. By leveraging its cutting-edge AI technologies, the company partners with businesses to develop and implement solutions that address various industry challenges. Additionally, through its flagship AI technology character "Rinna," the company develops engaging and diverse AI characters that foster a richer, more interactive world where humans and AI coexist harmoniously.
About SoftwareOne
SoftwareOne is a leading global software and cloud solutions provider that is redefining how organisations build, buy and manage everything in the cloud. By helping clients to migrate and modernise their workloads and applications – and in parallel, to navigate and optimise the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s ~9,000 employees are driven to deliver a portfolio of 7,500 software brands with a presence in over 60 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at www.softwareone.com
