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What is the Adobe VIP Marketplace?
VIP MP is an Adobe technology that connects a partner-specific customer portal directly to Adobe's systems. Through an efficient self-service process, you as customer can order Adobe licenses with just a few clicks. These are then available in your Adobe Admin Console within a very short time, ready to be assigned to the user. By using the autorenewal feature, you no longer have to worry about renewing the contract on time.
What are Adobe's current deadlines?
Customers in the commercial segment must migrate to VIP Marketplace by May 31, 2025. The same applies to government or educational institutions that, for various reasons, have signed a VIP contract in the "Commercial" segment. After May 31, it will no longer be possible to migrate, renew, or purchase licenses for these contracts. Creating a new contract in VIP Marketplace will then be the only option.
For government, public, and educational institutions, the end date for VIP is November 30, 2025.
What does SoftwareOne do with the licensing program?
The SoftwareOne Client Portal is available for our customers to purchase licenses through Adobe VIP MP. Our Adobe consultants are here to advise you on the necessary steps.
We have made a video available explaining what the Adobe VIP Marketplace is and answering the most frequently asked questions about this change.
What are the basic differences between VIP and VIP MP?
| VIP | VIP MP | |
| Term calculation for licenses purchased during the year | Pro-rata per month | Pro-rata per day |
| Return policy | 14 days, after which Admin Console is blocked for new purchase authorizations | 7 days, after which the licenses are automatically removed from the console by Adobe |
| Level | 31 days before the anniversary. It lists all licenses purchased in the previous 11 months and determines the level based on that | Number of licenses in the renewal order determine the level |
| Extension | Customer's order required | Standard auto-renewal |
| Reseller | Orders within a VIP contract can be placed with different resellers | Orders can now only be placed with one reseller; A "change of reseller" is required for a switch |
| Invoicing | Invoice per order | One invoice for all orders placed in the previous month |
To make the transition to Adobe VIP MP a success, we encourage you to contact us.
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