Adoption & Change Management – a Customer Roundtable

In a year that saw a dramatic shift to remote working, most organizations rapidly rolled out Microsoft 365 to enable their employees to work collaboratively from afar. But simply rolling out a new technology doesn’t automatically mean it is used as it should be. Any technology implementation cannot be successful unless the users accept and embrace it. While the digitally savvy employees will self-serve, others will need more direction and guidance.

In this roundtable, SoftwareOne Future Workplace Specialists Paul Wooldridge and Joe Morley will be joined by customers Leeds City Council, City of Lincoln and Almac who have undertaken Adoption and Change Management programs to support their employees in embracing new ways of working.

Our customer speakers share their learnings and experiences, including:

• Challenges faced
• ACM approaches used
• Primary considerations for organizations in need of adoption & change management
• How to involve senior leaders and company decision makers
• Benefits realized
• Future plans for ACM
• Key learnings and advice

Listen on demand now.