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SoftwareOne case study

Transitioning e-commerce to Azure Platform-as-a-Service

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Busch's achieves simplified compliance in the Azure Cloud

Busch’s wanted to simplify Payment Card Industry (PCI) security compliance and cut their expenses by using an external e-commerce platform with PCI gateway services to process online customer orders. After selecting Microsoft Azure, they still needed consulting assistance to make the transition. Careful vetting led to the selection of SoftwareOne and a successful move to the secure Azure Platform-as-a-Service (PaaS). With the move, Busch’s gained cloud flexibility, while reducing expenses, staff, and PCI compliance requirements through Azure PaaS.

Busch's logo
Client
Busch’s
Industry
Retail
Platform
Azure Cloud
Services
Migration to Microsoft Azure Platform-as-a-Service (PaaS)
Country
United States
The Azure Cloud gives us a strategic advantage. We can grow much more efficiently while achieving speed and savings we would not have on-site.

Randy Coleman
Network Administrator, Busch‘s

About the client 

Busch‘s is a metro Detroit food market with 1,400 associates and 17 store locations in the US. They strive to combine freshness and style with the traditional values, and personal service customers expect from a neighborhood grocer. Products include local specialty gourmet foods, farm to table produce, and high-quality everyday staples.

The challenge

Deciding to move to Azure’s secure Platform-as-a-Service was only a first step. Now Busch‘s needed to select a consulting partner with the knowledge and experience to take them there safely. “It was a process of elimination,“ said Coleman. “We interviewed ten potential service companies and improved our vetting process as we moved forward. We knew that deep Azure and Microsoft experience would be essential for a successful project. SoftwareOne demonstrated that they had the required capabilities and that they knew where to go for answers inside Microsoft if they got stuck.”

The solution

Busch‘s and SoftwareOne already had a long-term relationship to manage software licensing. The Azure collaboration flowed naturally as a smooth migration. The e-commerce platform was migrated to the Azure cloud using specialized utilities and a combination of an SQL-as-a-Service and Platform-as-a-Service which includes the needed PCI security support. It was a collaboration that demonstrated SoftwareOne project management and problem-solving skills, and also included knowledge transfer to Busch‘s IT staff.

When complete, all the project documentation and problem resolution notes were transferred to Busch’s for their future reference. SoftwareOne also continues to provide responsive ongoing support services that can call on their extensive Microsoft relationship as needed to rapidly address any problem or question so that Busch’s operations continue running smoothly.

Our Senior Consultant, Dan Johnson, surpassed all that SoftwareOne promised. He’s a determined problem solver with the patience and communication skills to execute the plan and educate his client at the same time.

– Randy Coleman, Network Administrator, Busch's

The result

  • Optimized security and simplified PCI compliance on Azure
  • Eliminated two staff positions
  • Reduced infrastructure and operational expenses
  • Substantial time savings in staff compliance management
  • Established a flexible and expandable cloud presence for growth
  • Ongoing trusted strategic partnership
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