Leading with governance, building a blueprint customers can follow

SoftwareOne has eagerly embraced Anthropic solutions from a very early stage. Employees were asking to use Claude before SoftwareOne had even reviewed and approved it.

This gap between what people wanted and what governance allowed provided an invaluable catalyst for reviews and approvals from legal, security, and data protection teams before a single license went live.

Appropriate governance and readiness activities followed, ensuring the organization could adopt the technology responsibly and at scale. 

In March 2026, the green light was given for the initial use of Anthropic Claude. The timing turned out to be perfect: just weeks later, Microsoft launched Copilot Cowork, an agentic capability that initially ran on Anthropic's models alone. SoftwareOne was ready from day one.

This is the continuing story of how a global technology and software company approaches its own AI adoption strategy with the same rigor it recommends for customers.