Managing cloud subscriptions isn’t getting any easier. From SKU complexity to licensing nuances and shifting renewal windows, partners like you face an increasingly complex workload. That’s why SoftwareOne’s Cloud-iQ platform was designed from the start as a clever assistant that loves to make life simpler for you. It’s also why we’ve made sure the platform keeps on getting smarter too.
The recent addition of Claudy is a good example : a powerful, multilingual AI assistant within Cloud-iQ designed to save partners time and deliver instant intelligence on SKUs, pricing, licensing, offers, and product detail.
Claudy is much more than a chatbot bolted onto Cloud-iQ. It’s a positive commitment to add intelligence directly into the workflow for our partners with explorations, explanations and analysis right inside the Cloud-iQ platform, because that’s where they need it.
This friction-free design principle runs through every interaction Claudy supports on Cloud-iQ.
Most AI tools used by partners rely on you to bring the context. You describe the product, the scenario, the customer situation. Claudy already has this context because it’s built right into Cloud-iQ so it works with what’s already there: the catalog, your cloud accounts, your active subscriptions.
Let’s say a customer asks something specific: which license model covers their use case, whether the bundle they’re considering includes the seat limit they need, what the deployment requirements actually look like. Chances are, the answer won’t be at the top of your mind but buried under vendor documentation, a support thread, a PDF you saved months ago.
Claudy closes that gap directly and excavates that knowledge. From inside the catalog, with a single click you can surface deployment checklists, buyer considerations, license models, seat limits, ideal use cases, and purchase information. Detail that would otherwise mean a separate research session and several browser tabs.
It can do this across Microsoft and the broader multi-vendor catalog too, avoiding the need to continually switch between systems. The knowledge is all there, in the catalog and in context, whenever you need it.
In a similar way, the cloud account view within Claudy changes how you manage renewals.
One click delivers a structured summary of your subscription estate with product lists, upcoming renewals and commitments, usage and value adoption data, flagged risks, and recommended next steps with guidance on the best timings.
When deeper analysis is the right move, Claudy points you directly towards cost-saving potential reports, with insights on optimization, spending trends, and efficiency improvements. You don’t have to decide what to do with the information either because the next action is suggested for you.
Within a single view, you can move from “what’s happening in this account?” to a detailed renewal-ready action plan or a savings estimate, all without leaving the Cloud-iQ platform.
Cloud-iQ is our own IP built and refined with partners’ input since 2011, shaped by the people who use it every day. The pace of development reflects these real-world roots with continuous releases, a recent UI revamp, and a roadmap that’s always moving quickly.
As part of that picture, Claudy isn’t a standalone update. It’s a signal of where the platform is headed. For example, customer intent data integration (such as Microsoft Cloud Ascent data) is another capability on the roadmap for this year. When it arrives, Cloud-iQ will proactively surface daily guidance (including upsell and cross-sell signals, renewal triggers, morning digest-style to-dos) without partners having to hunt for it. The platform will start bringing the signals to you, without prompting.
If that sounds like the sort of intelligent assistant you would like as part of your team, contact SoftwareOne today and we can talk you through Cloud-iQ and Claudy in more detail.
We're the experts behind Cloud-iQ and Claudy. Tell us about what you want from the platform and we'll get right back to you.
We're the experts behind Cloud-iQ and Claudy. Tell us about what you want from the platform and we'll get right back to you.
