Global usage rights
When you purchase a single-user subscription in a country within the EU/EEA, you automatically receive global usage rights for this licence. The assignment of licences to users based in a US embargoed country is not permitted.
Information about your Autodesk licences
Information about your Autodesk licences
An overview of the most important topics
The general terms of use for your Autodesk subscriptions can be found here.
New purchasing process for commercial customers
Autodesk has migrated the entire commercial process, including the terms and conditions for commercial Autodesk customers, to a direct model as of 16 September 2024. Public sector customers can continue to make their purchases through their SoftwareOne office contacts.
This transition for commercial customers means that the procurement and renewal of subscription licences, including commercial processing, will be handled directly between you and Autodesk.
SoftwareOne is still there for you: How we will continue to support you in the future
We will continue to be available to you as a partner for direct sales. Send your enquiries to your SoftwareOne contact as usual and we will initiate the offer. You will receive this directly from Autodesk with the next steps in the ordering process.
Deadlines
Please note the deadlines for your subscription. The renewal period is 90 days before and up to 10 days after the subscription end date. A return period applies up to a maximum of 30 days after your order.
After purchase
After purchase, you must assign your newly purchased licence to the user in your administrator portal. If you have several Autodesk teams under your Autodesk account, you must first assign the licence to the corresponding team.
The two most important administrator roles
The buyer / contract manager is:
- the person who completed the order
- by default the recipient for renewal reminders and quotes
Information about your quotes and orders can be found under the Invoices and Orders menu in the Autodesk Portal.
The primary administrator is:
- the administrator of users and their access
- by default also the original purchaser/contract manager
- the recipient of emails about user administration, product access, download, activations and training
The primary administrator can transfer the role of primary administrator to another person, but can also appoint secondary administrators to assist with user administration. This is done in the Autodesk Portal under ‘Products and Services’.
Single user licence vs. Flex Token
Often your end users only need occasional access to certain Autodesk products or would like to try out new ones. The ‘Flex Token’ model is ideal for occasional users. By analysing your usage, we can determine your savings potential and make purchase recommendations.
Connect with our experts
Are you still unsure or do you have questions about the new purchasing process? Please get in touch with SoftwareOne as your contact partner.
Connect with our experts
Are you still unsure or do you have questions about the new purchasing process? Please get in touch with SoftwareOne as your contact partner.