3. How does Microsoft Copilot work within M365?
Microsoft Copilot combines Microsoft Graph with an LLM to bring artificial intelligence to the productivity suite using the information within your organisation. Here’s how:
Microsoft Graph is the ‘context’ in which your employees work. Think of it as the gateway to all the data and intelligence in Microsoft 365 - everything from your files in SharePoint or OneDrive to calendar, search, email, planner, contacts, Teams, OneNote, To Do, Viva Insights and more.
LLM applies artificial intelligence to Microsoft Graph. Microsoft uses a LLM based on GPT, the same LLM used to power Bing. LLMs are trained on massive amounts of public data including books, websites and articles. This helps it understand language, context, and meaning. This allows people to use normal language to search for information, make things, or study data quickly.
The Azure Open AI service hosts the LLM for Microsoft Copilot in the Microsoft cloud. The LLM does not train on your organisational data, nor does it share any information outside of your corporate environment. It will also automatically inherit your organisation’s security, compliance and privacy policies for Microsoft 365.
Employees can use the LLM's intelligence on Graph to quickly find, create, and analyse information using their usual productivity tools. They can access only the information they are allowed to see.