Because the organization was expanding its workforce with an acquisition, there was a potential need for more Oracle licenses. However, the customer lacked the knowledge necessary to appropriately negotiate a new licensing contract with Oracle. Therefore, the customer engaged SoftwareOne for support.
Through an initial internal compliance review, SoftwareOne was able to determine the customer’s current license compliance position and if there were still licenses on the shelf that could be used to cover additional demand from Oracle. Upon the completion of the review, SoftwareOne found an even greater compliance issue than what Oracle first quoted, but this was a result of incorrect applications of the customer’s existing licenses. With the support of SoftwareOne, the organization was able to restructure its licensing infrastructure, consolidate its Database and Application servers, and clean up access to its E-Business Suite, greatly reducing the compliance issues.