ITAM Managed Services

IT Asset Management Managed Services

Poor visibility into organisations’ software and cloud environments can easily cause crises that bog teams down and leave them reactive. Days become filled with meetings about spiralling IT costs, vendor audit requests, and unaligned infrastructure changes. New sustainability requirements demand detailed reporting on the carbon footprint of existing IT infrastructure and cloud platforms. Where do you start bringing order to this complexity?

SoftwareOne ITAM Managed Services provide the staff and proven expertise that support a holistic approach to IT asset management. We partner with you to administer software and cloud investments, covering the entire product lifecycle from identifying a business need to purchase, adoption, and management through the retirement of assets.

Build a mature digital environment

Software and cloud costs are now firmly on the board agenda. Although ITAM has often been treated as a nice-to-have or a short-term response to an audit, its importance as a practice has grown as organisations have digitally transformed and cloud adoption has accelerated. An ITAM practice combines the best in people, process, and technology to provide actionable insight. It can drive change, save money, and protect software and cloud estates.

Our ITAM Managed Services provide a holistic approach that allows organisation-wide administration and control of all software and cloud investments, covering the entire product lifecycle from business need; to purchase, adoption, and management; to the retirement of the assets. It combines the best of our SAM and procurement capabilities to maximise the value of your cloud and software portfolios.

We have the experience to solve your global and local IT challenges. SoftwareOne combines local presence in 90 countries with a team of 800 ITAM experts worldwide. Gartner's 2022 Magic Quadrant for Software Asset Management identified our SAM Managed Services as the only Leader in the category with integrated FinOps capabilities.

Our most powerful ITAM capabilities in a single service

Assess
An ITAM diagnostic review establishes your level of ITAM maturity across people, processes, and technology. We help build a strong ITAM business case for executives and governance improvement.
Software lifecycle data and analytics
Gain a real-time 360° view of your IT assets. In parallel with the diagnostic review, we mitigate your data-management challenges by establishing a complete technical inventory with regular reporting.
Contract and cost management
Your ITAM consultant analyses licences, entitlements, and contracts using your platform of choice. Drive software and cloud governance improvements with our regular reporting and recommendations.
Risk and cost optimisation
Mitigate risk while optimising effort and cost. We keep your ITAM strategy in line with changing business needs. Work with a partner who will be with you every step of your software and cloud journey.
Audit support
Whether you have received an audit letter or had the audit itself, it's not too late to call us. We can mitigate the financial and reputational risks from software publishers' audits.
Software & cloud procurement
Our procurement services compile apps and services customised to your organisation's needs into a convenient self-service catalogue, reducing your commercial risk and software costs.