Opportunity to use Microsoft 365 Copilot to advance digital transformation
Founded in 2001, Ascot Group is a global specialty insurance and reinsurance business on a mission to maintain its position as a technology-driven company. The company’s users were already proficient with Microsoft 365 – having adopted it in 2019 – and it had moved its essential business documents into the cloud-based suite of applications. When Microsoft 365 Copilot became available to users, Ascot Group saw an opportunity to advance its digital transformation goals.
Ascot Group had worked with SoftwareOne on various projects for several years and knew that SoftwareOne had successfully adopted Microsoft 365 Copilot internally. The insurer turned to SoftwareOne for support, guidance and advice on how to begin using Microsoft 365 Copilot across its own business.
“SoftwareOne is a trusted partner to Ascot Group, and we had a very good relationship before we started this project,” says Christian Toft-Nielsen, Senior Vice President, Predictive Modelling and AI Strategy, at Ascot Group. “I was very impressed with everything that SoftwareOne built as part of its internal implementation, which they then used to help other clients with that journey. It was a very thoughtful methodology. There were a few other vendors that had that capability but I didn’t feel any of them were as solid and complete as SoftwareOne’s.”
Until this point, Ascot Group hadn’t explored any company-wide AI deployments. It saw the Copilot project as a way to build its capabilities, introduce employees to the use of AI, and reduce the time and effort required for tasks like reviewing and summarising lengthy documents.