The insurer Ascot Group Limited saw an opportunity to conduct critical research faster, summarise reports more easily and manage emails more efficiently by adopting Microsoft 365 Copilot with help from SoftwareOne.
Ascot Group wanted to become a company that carefully uses AI to better support innovation and deliver operational efficiencies. The global insurance and reinsurance specialist also needed to mitigate any potential risks in using AI and ensure that it continued to deliver a world-class customer experience. It turned to SoftwareOne to maximise the value that Microsoft 365 Copilot could bring to help it to achieve its desired outcomes and ensure the rollout was risk free. It also needed guidance on how it could help users benefit more from the Microsoft 365 suite of applications they had access to as well as the data that it housed in its MS 365 tenant.
