Cloud Managed Services

Cloud confidence is built in


Cloud Managed Services

Planning and executing a cloud-based infrastructure strategy that responds nimbly to changing business needs exceeds most organisations' available time, tools, and expertise. User support, backup, patching, hardening security, and optimising spend consume the time your IT team needs for its daily tasks. Then, the hard work starts. Let us make it work for you.

SoftwareOne Cloud Managed Services – including our pay-as-you-go Azure Simple and Simple for AWS – free you from the complexities and risks of managing hybrid and multicloud environments. Let our cloud experts and success managers optimise your environment to simplify IT work and reduce costs while driving strategic business outcomes. SoftwareOne supports over 8 million active users in the cloud.

Progress delivered daily

SoftwareOne cloud experts work around the world to deliver unmatched cloud support, insights, and technical services.

  • Partner with local experts who know your language, culture, and business
  • Get real-time alerts about emerging issues
  • Identify and patch vulnerabilities before they do harm
  • Backup and protect your data against loss
  • Get visibility into your cloud spend with FinOps analyses of your progress in our cost optimisation dashboard
  • Azure, AWS, and Google Cloud escalation support with 30-minute SLAs for critical issues
  • Customise your solution with add-on modules

Build a managed cloud solution as unique as your business

    Track and optimise cloud spending

    We turn data into actionable insights to unlock cost optimisation opportunities for transparency and cost control. We inform, optimise and operate your IT estate to ensure you can maximise your return on investment.

    Get real-time alerts about your cloud estate

    Get granular insights and real-time performance monitoring of your Azure, Linux, Windows, AWS, and Google Cloud platform resources. Gain visibility into your cloud estate and reduce reliance on manual operation of cloud management tools.

    Keep mission-critical assets compliant, and be ready to recover fast

    Working with industry-leading data protection software vendors, we use enterprise-proven cloud protection to prevent data loss due to deletion, corruption, or ransomware attacks. Ensure commercial and regulatory compliance with unmatched usability and security.

    Identify and close vulnerabilities before they do harm with the Patch Management module

    Add automated operating system and third-party application patch management to prevent intrusions and service interruptions. We identify vulnerabilities and patch them before they cause harm. Protect your systems and data and get regular reports that help you improve operational reliability and performance.

    Comprehensive protection for every gateway and endpoint with the Security module

    Make security a simple task for your team with guided governance and administration of security policies and processes. Whether setting up the ideal infrastructure, implementing a security-management system, or handling your incident response, SoftwareOne's experts will be at your side with advice and answers. We train year-round to stay ahead of bugs and bad guys.


Improved customer experience, and lower Azure costs

During COVID, Point-of-Sale vendor Omnico faced unprecedented scaling and customer support challenges. We used our comprehensive Azure cost management insights to reduce Omnico's costs by nearly half. Customer response times improved and Omnico achieved the scalability needed to manage fluctuating demand at a profit.


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Connect with our experts

Share a few details about your business challenge, and we’ll get right back to you.