Helen Keller International had four Active Directory Servers in use, two physical servers located in the New York City offices, and two in the Azure cloud. These provided the authentication security needed to keep research data flowing and maintain application access and secure communications with program staff globally.
With the license renewal deadline fast approaching, “we needed subject matter experts to help us understand our options. Also, because license renewal and upgrade are quite complex, we needed outside expertise to do it correctly,” said Lesley Edinboro, Global Information Systems Manager.
Together with SoftwareONE, Helen Keller developed an Azure Identity Management strategy to better manage user authentication costs, deployment, and maintenance requirements for its future workplace environment. Using Microsoft 365, the plan also takes advantage of additional features such as Microsoft Power BI for research analytics, and Microsoft Power Automate to improve productivity using automated workflows. Most importantly, taking advantage of existing Microsoft 365 licensing, the cloud identity solution Azure AD Seamless Single Sign-On replaced the four ADFS servers for identity management. This allows users to enjoy a fast, simple, and reliable Single Sign-On experience to access Microsoft 365 cloud applications, as well as timesheet, security, and other business applications.
In the face of COVID-19, Microsoft Teams has increased in importance as an essential means of communication and collaboration across disparate locations, remote sites, and required work-from-home situations.
Fast, easy and reliable access is fundamental, especially in difficult times like the COVID-19 pandemic. Using M365 capabilities, organizations like Helen Keller International can continue their vital work for people in need without compromising performance or security.