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Enterprise Architecture (EA)

Deliver tangible benefits with ServiceNow EA

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Empowering your organization with ServiceNow Enterprise Architecture (EA)

We all know it’s true, you can’t solve a problem by simply buying technology. Similarly, for Enterprise Architecture (previously known as Application Portfolio Management, or APM) the purchase and implementation of EA Technology itself also doesn’t deliver real cost optimization, IT planning and efficiency outcomes.

We believe an EA project should not only be self-funding but be a net cash positive experience.

Tracy Hanline

SoftwareOne

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Successfully implementing EA certainly takes expertise and planning. There are table, data and configuration considerations. You will likely need some custom reporting leveraging ServiceNow Performance Analytics module. However, achieving business outcomes is the real definition of success to SoftwareOne’s certified team of ServiceNow experts.

Why ServiceNow EA?

The integrated value proposition of ServiceNow is immensely strong, SoftwareOne can help you unlock this value to drive your business forward. ServiceNow EA is where your base ITSM and Configuration, and other data sets meet to accelerate stronger insights, dashboards and spend decision making support. The benefit of a true enterprise platform like ServiceNow is fully unleashed with ServiceNow’s EA Module.

ServiceNow’s EA module enables a true view of enterprise application assets, tying in your potential data sources from service, incident & problem, software asset, IT financial management, customer satisfaction data and more to give you the most comprehensive set of analysis and decision support for your application portfolio as has ever been possible.

SoftwareOne has a specific ServiceNow EA Functionality Roadmap that helps you plan your potential ServiceNow EA implementation. We can help you think through lower complexity to fully featured approaches (i.e., getting to TPM, Demand & SAM data integration). Our planning workshops help you think through your best potential use of ServiceNow EA, then we help you deliver it.

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Realizing tangible business outcomes with SoftwareOne & ServiceNow EA

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    Real cost savings

    We have delivered an average of 19% reduction in application and software titles, with an average of 13% reduction in our client’s direct application maintenance spend.

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    Risk reduction

    We have a proven track record helping clients optimize their portfolios and achieve synergies that reduce their risk profiles.

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    Mergers & Acquisitions

    Working with clients to realize IT cost leadership and spend optimization from Mergers and Acquisition Synergies.

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    EA Culture

    We have an extensive background in helping companies stand up EA practices as a ‘lifestyle’ versus a onetime project.

Enterprise Architecture that empowers your organization