Just as moving to a more agile, digital business is a constant journey, learning how to get the best out of cloud computing is a journey, too. People-heavy solutions and complex processes don’t fulfill the change agenda – nor do they fulfill expectations of what life will be like after moving to the cloud.
Answers to the initial questions raised above surrounding business outcomes, competitiveness, and efficiency in delivering value can be found by zooming out – beyond cloud technology – and viewing the organization from a systems perspective. For real change to take effect, leaders must understand the need to evolve and drive changes across the systems and solutions the company uses, and the products they deliver to their end customers.
That means reducing the load for technical teams who support their digital solutions, as they make change possible. To help them enable organization-wide transformation, IT teams need tools that facilitate fast deployments and a more stable infrastructure. But most of all, they need their cloud providers to do more. In short, by moving to the cloud, leaders expect to have fewer digital assets for their internal team to manage, allowing them to receive support for other areas of the Digital Transformation agenda. However, this will not be the case right away. First, organizations will have to determine where their teams and processes must evolve to maximize the value of their new cloud deployments.