EULA Managed Service

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EULA Managed Service

The fine print matters! In today’s fast-paced digital world, End User Licence Agreements (EULAs) are often overlooked. However, neglecting to review the terms of use during your procurement process can expose your organisation to legal, financial and technical risks. Understanding what you are agreeing to is crucial for protecting your organisation, ensuring compliance, and avoiding costly pitfalls. In addition, software publishers make regular changes to their EULAs, which can leave businesses in breach, facing audits and fines.

Our EULA Managed Service offers a tailored approach to proactive risk management through continuous monitoring of all license documents and comprehensive reports, helping you mitigate risks and stay on top of any and all changes to publisher terms.

The importance of EULAs

Most users simply click on ‘accept’ when dealing with End User Licence Agreements, without fully understanding the legal implications to their entire organisation. SoftwareOne has conducted more than 18,000 EULA checks for customers, and we have gained the following insights:

of the EULAs contain geographical or subject-related restrictions.
Only a third of the EULAs include a right of use by third parties.
More than 50% of the EULAs contain audit clauses.
The place of jurisdiction is defined in only 70% of the EULAs.

Unlocking opportunity in every agreement

Our EULA Managed Service helps you minimise risk and safeguard your business. We provide proactive risk management through continuous monitoring of all licensing documents with risk alerts, as well as a comprehensive report with a RAG rating (Red, Amber, Green) of the EULA terms according to your specific guidelines. This service ensures that you understand the legal implications of EULAs and can make informed business decisions. The SoftwareOne EULA Managed Service can support you with the following:

A team of experienced EULA consultants
Proactive risk management for on-premise, SaaS, and free/open source (FOSS)
Retrieval and review of all relevant documents (EULA, Privacy Policy, Support Policy, etc.)
Increased transparency regarding the risks & obligations associated with the software purchase
EULA Check based on a questionnaire including a RAG rating of the clauses
Established, standardised processes and best practice criteria
Based on the report, optimising actions can be taken (such as negotiations, purchase/non-purchase)
Help you ensure compliance with company guidelines and regulations

Gain full control, security and transparency

With our EULA Managed Service we offer you a tailor-made solution to get full control, security and transparency of your licence purchases. We do this by checking the rights of use before the software is purchased.

The following topics can be included in the EULA Check questionnaire:

General licence information: licence type, duration of the right of use, licence metric, auto-renewal, cancellation period, etc.
Cloud software: Cloud service availability, storage location of cloud data, collection and processing of personal data, etc.
Rights of use: Second copy rights, geographical restrictions, licence grant for affiliates or third parties, transfer and assignment rights, etc.
Legal: Legal name of the publisher, governing law and place of jurisdiction, liability, warranty, indemnification, etc.
Publisher rights: Audit terms, publicity clause, unilateral contract changes, etc.

Procure software with confidence

SoftwareOne has over 30 years’ of experience in all aspects of software procurement, licensing and vendor management. Optimise your software procurement by leveraging our consultants’ expertise, ensuring seamless compliance, risk mitigation, and cost-efficient procurement. Partner with us for a smarter, hassle-free approach to software procurement and licence management.

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Connect with our experts

Let us help you gain full control, security and transparency of your license purchases. Get in touch.

Connect with our experts

Let us help you gain full control, security and transparency of your license purchases. Get in touch.

EULA Managed Service