Emi engaged SoftwareOne to help change how it interacts with patients and to expand healthcare choices. That meant taking advantage of cloud technology and creating one central online portal for patients to get immediate and professional attention.
Emi’s online portal enables its patients to:
- Manage their membership
- Make an appointment for home healthcare services
- Start a chat to ask medical questions
- Make video calls to see a doctor in an online meeting
Emi’s patients can now book medical appointments and receive treatment remotely through online doctor consultations, chats, home visits, and access on-the-go. Patients can also easily access and manage personal health care information, history, and treatment plans. Remote healthcare services are available 24x7, and are accessible inside or outside Colombia.
Emi’s remote healthcare services were in place before COVID-19 and now the remote capabilities have made an essential contribution to the continuing safe delivery of healthcare in Colombia by reducing the potential exposure of both patients and medical staff to the virus.
Emi partnered with SoftwareOne to design and implement its cloud portal. Leveraging Application Services and long-standing Microsoft Azure Cloud expertise, SoftwareOne created the portal with mobile application and backend services using the Microsoft Azure platform.
With Microsoft Azure, Emi gains a flexible and scalable infrastructure, including enterprise-level management tools to monitor and analyze applications and enable planning for continuing modernization and the potential to expand the solution geographically.