End User Computing Technologies for AWS

AWS technologies for frictionless hybrid work

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End User Computing technologies for AWS

Ensure business continuity and productivity in a hybrid and remote working world by giving employees immediate access to their applications and data from any location, securely.

SoftwareOne’s comprehensive portfolio of End User Computing (EUC) technologies for Amazon Web Services (AWS), will get you up and running fast so you can focus on growing your business. Our team has expertise implementing more than 70 Amazon web services. Let us help you explore the most popular of these.

Amazon WorkSpaces

Easily provision cloud-based Linux and Microsoft Windows desktops for users, with access to the documents, applications and resources they need from any location, any time and any supported device, fast.

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Work securely from any device and location

  • Quickly provision the applications and data users need, regardless of the device they use — Windows, Mac, Chromebooks, iPads, Fire tablets, and Android tablets.
  • Deploy high-quality Linux and Microsoft Windows cloud desktops for any number of users.
  • Enhance user experience with apps, graphics, and videos that work.
  • Lower costs for on-premises hardware when you provide as-needed resources for on-demand users like contractors.
  • Fast integration during mergers and acquisitions (M&A).
  • Compliance and securing sensitive applications and data.
  • Simplify planning for disaster recovery and business continuity.

Amazon AppStream 2.0

Users want to access applications from anywhere, on any device. Amazon AppStream 2.0, a selectively persistent application streaming service allows users to stream any desktop application from their browser. Amazon AppStream 2.0 looks like a traditional desktop, with convenience, security, pay-as-you-go flexibility, and a familiar user interface.

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BYOD made easy

  • Run desktop applications on any device, anywhere with standout performance.
  • Convert desktop apps to web apps — no rewrite required.
  • Accelerate engineering workflows with pre- and post-processing in the cloud.
  • Deliver desktop apps via software-as-a-service (SaaS) portals.
  • Meet compliance requirements and secure sensitive apps and data.
  • Mitigate latency effects of computer-based apps such as graphics or video-heavy apps.


For years, call centres struggled to improve client experience due to poor visibility of call quality and agent connectivity. AgentLens is a proprietary tool giving call centres access to real-time data to support their mission to provide clients a streamlined, high-quality, and secure support experience every time they call.

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Security with real-time insights

AgentLens dashboards quickly spot potential security threats and outages on an organisational and individual level. Historic views help identify which internet providers and geographic locations are more likely to impact call quality. Customise and install AgentLens in your call centre in just a few weeks and use it even if you haven’t migrated the rest of your environment to AWS.

SoftwareOne Click

Provision, manage, and cost-optimise Amazon Workspaces at scale, across regions, accounts, and directories with a single pane of glass. Available as SaaS from the AWS Marketplace.

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Automated lifecycle management and cost optimisation

Using Amazon WorkSpaces’ native tools to manage Amazon WorkSpaces can be time consuming and complex, particularly for a large user base, or if you’re rapidly scaling your business. SoftwareOne Click provides a single view to manage Amazon WorkSpaces across accounts, regions, domains, and directories. It empowers end users and service desks to resolve more issues on their own.

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