Digital Workplace Unified Communications Services

Connect Employees, Customers and Partners – No Matter Where They Are

Habilitando su lugar de trabajo del futuro

Your customers and partners need to call and reach your employees regardless of where they work. Hybrid and remote working is driving a shift from traditional PBX and voice systems to telephony and voice solutions that are 100-percent in the cloud. Moving voice and unified communications to the cloud requires specialist skills and knowledge that the typical IT team may not have.

Call SoftwareOne for Unified Communications services. We deliver expertise and modular, end-to-end telephony and call centre solutions customised to any organisation’s needs. More than 5,000 customers and 3.6 million Microsoft 365 users rely on our managed solutions.

Lower Costs with Less Risk

UC transformations reduce IT costs but require deep expertise. Our UC services augment resource-constrained IT teams with Microsoft 365 and Teams, telephony, and contact centre expertise. From turnkey planning and implementation with managed UC infrastructures to specialised expertise in policy and training, analytics and automation, our modular offerings deliver secure, flexible collaboration capabilities fitted to your organisation's needs.

Unified Communications Solutions for Every Scenario

Cloud Telephony

Move your telephony to the cloud as a cost saving alternative to the PBX. Get inbound and outbound PSTN calling using Microsoft Teams and Teams Phone System without hardware or maintenance contracts.

UC Professional

Get help choosing a UC solution. Our Microsoft-certified UC specialists can migrate meeting, voice, and telephony services to Microsoft Teams, eliminating the cost of legacy PBX and on-premises UC.

Contact Centre

Ditch expensive on-premises contact centres with our easy-to-deploy cloud-based Microsoft Teams solution. Up your service and support game with interaction and sentiment analytics reporting.   

UC Managed Services &

Work confidently with 24x7 access to our UC specialists who manage your Microsoft Teams UC platform. Get call-quality insights and support for Teams meeting rooms, telephony, and contact centres.

SoftwareOne forges connections that enable the hybrid workplace

Welthungerhilfe Collaborates to Fight Hunger

Germany's largest aid organisation needed managed UC and collaboration to keep meals flowing to those in need. They deliver because we did.

Read more
Group of multicultural people connected by using digital mobile gadgets

Roland Berger Powers Up Collaboration

The management consulting leader relies on internal communication. SoftwareOne designed and implemented a cloud-based Microsoft Teams solution.

Read more

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