SoftwareONE offers several levels of platform managed services (Silver, Gold, Platinum) with the ability to serve ad-hoc change requests fully tailored towards and aligned with the customer’s business and IT strategies. Each offering is tailored to a customer’s particular situation.
‘White Glove’ Quality
For our premium platform managed service level we offer flexible demand and resource planning aligned with quarterly innovation and capacity assessment to optimize resourcing and spending by leveraging state-of-the-art tooling and best practices.
Dedicated Success Manager
For the premium platform managed service level we offer a dedicated Customer Success Manager who supports the system landscape assessment process and identifies system optimization opportunities and participates in CAB to present technical change recommendations.
Business & IT Challenges
Inability to Efficiently Manage the SAP Platform
How can I efficiently and effectively manage/plan my capacity needs in-house?
Which tools can I leverage to optimize my cloud consumption as well as minimize unplanned downtime through advanced analytics?
Lack of Skilled Resources
How can I effectively hire the best resources to address my SAP technology platform needs?
How can I consolidate my key vendors to support my critical and other workloads in the cloud?
Total Cost of Ownership
How can I safely predict and optimize my spend on people, automation, and tooling as well as move from a CAPEX to OPEX model?
Download the Flyer
Get more insights with our Platform Managed Services for SAP flyer.
Automation in the areas of migration, preparation, and deployment of SAP systems on the target Hyperscaler platform
Pro-active cloud consumption reporting and optimization
What Our Customers Say
Managed Services for SAP on Azure
The customer’s strategic business direction is designed to ensure that IT operations can readily leverage cloud capabilities. SoftwareONE assisted the customer in migrating SAP to Azure by providing critical planning and implementation services. New flexibility and responsive support help the business conduct rapid testing and provisioning for competitive advantage.
SAP Managed Platform & Advanced Monitoring
SoftwareONE planned and managed the migration of the customer’s entire SAP solution from on-premise to Microsoft Azure in 8 months. The re-architected SAP systems now include optimized workload distribution across the landscape as well as fully automated high-availability (HA) as well as disaster recovery (DR).
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