Manage and Monitor SAP ECC or SAP S/4HANA on Hyperscaler Cloud

Platform Managed Services for SAP

Manage Your SAP Solutions Securely and Efficiently in the Hyperscaler Cloud

SoftwareONE's SAP Platform Managed Service is designed and built for SAP systems run on the Cloud. This is underpinned by modern IT Ops methodologies and unique SoftwareONE management tooling such as monitorSimple© and PyraCloud.

Fully Flexible Service Offering

SoftwareONE offers several levels of platform managed services (Silver, Gold, Platinum) with the ability to serve ad-hoc change requests fully tailored towards and aligned with the customer’s business and IT strategies. Each offering is tailored to a customer’s particular situation.

‘White Glove’ Quality

For our premium platform managed service level we offer flexible demand and resource planning aligned with quarterly innovation and capacity assessment to optimize resourcing and spending by leveraging state-of-the-art tooling and best practices.

Dedicated Success Manager

For the premium platform managed service level we offer a dedicated Customer Success Manager who supports the system landscape assessment process and identifies system optimization opportunities and participates in CAB to present technical change recommendations.

Business & IT Challenges

Inability to Efficiently Manage the SAP Platform

How can I efficiently and effectively manage/plan my capacity needs in-house?

State-of-the-Art Tooling

Which tools can I leverage to optimize my cloud consumption as well as minimize unplanned downtime through advanced analytics?

Lack of Skilled Resources

How can I effectively hire the best resources to address my SAP technology platform needs?

Multi-Vendor Management

How can I consolidate my key vendors to support my critical and other workloads in the cloud?

Total Cost of Ownership

How can I safely predict and optimize my spend on people, automation, and tooling as well as move from a CAPEX to OPEX model?

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What SoftwareONE Delivers

People

Certified and highly experienced resources

Dedicated Customer Success Manager providing technical advice to optimize the service delivery

Process

Incident, service request, problem solving management, and reporting

System and infrastructure capacity reporting

Tooling

Ongoing optimization of the best available tools on the market to drive effectiveness and efficiency of the platform managed service

How SoftwareONE Delivers

Pre-Migration Scanner

Ensures early identification of possible conflicts related to database and platform changes

monitorSimple

monitorSimple© provides insight through predictive analytics of the SAP IT & security operations, as well as business data in real-time.

Automation

Automation in the areas of migration, preparation, and deployment of SAP systems on the target Hyperscaler platform

PyraCloud

Pro-active cloud consumption reporting and optimization

What Our Customers Say

Managed Services for SAP on Azure

The customer’s strategic business direction is designed to ensure that IT operations can readily leverage cloud capabilities. SoftwareONE assisted the customer in migrating SAP to Azure by providing critical planning and implementation services. New flexibility and responsive support help the business conduct rapid testing and provisioning for competitive advantage.

SAP Managed Platform & Advanced Monitoring

SoftwareONE planned and managed the migration of the customer’s entire SAP solution from on-premise to Microsoft Azure in 8 months. The re-architected SAP systems now include optimized workload distribution across the landscape as well as fully automated high-availability (HA) as well as disaster recovery (DR).

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