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contact usSoftwareONE's SAP Platform Managed Service is designed and built for SAP systems run on the Cloud. This is underpinned by modern IT Ops methodologies and unique SoftwareONE management tooling such as monitorSimple© and PyraCloud.
SoftwareONE offers several levels of platform managed services (Silver, Gold, Platinum) with ability to serve ad-hoc change requests fully tailored towards and aligned with the customer’s business and IT strategies. Each offering is tailored to a customer’s particular situation.
Our Managed Services include an unparalleled focus on keeping your mission critical systems up and running. We apply purpose-built applications to monitor and predict downtime and security events before they occur.
For our Gold and Platinum platform managed service level we offer flexible demand and resource planning aligned with bi-yearly innovation and capacity assessment to optimize resourcing and spending leveraging state-of-the-art tooling and best practices.
For the Gold and Platinum platform managed service level we offer a dedicated SAP Service Success Manager who supports the system landscape assessment process and identifies system optimization opportunities and participating in CAB to present technical change recommendations.
How can I efficiently and effectively manage/plan my capacity needs in-house?
Which tools can I leverage to optimize my cloud consumption as well as minimize unplanned downtime through advanced analytics?
How can I effectively hire the best resources to address my SAP technology platform needs?
How can I consolidate my key vendors to support my critical and other workloads in the cloud?
How can I safely predict and optimize my spend on people, automation, and tooling as well as move from a CAPEX to OPEX model?
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SAP Platform Managed Services FlyerCertified and highly experienced resources
Dedicated Customer Success Manager providing technical advice to optimize the service delivery
Incident, service request, problem solving management, and reporting
System and infrastructure capacity reporting
Ongoing optimization of the best available tools on the market to drive effectiveness and efficiency of the platform managed service
Ensures early identification of possible conflicts related to database and platform changes
monitorSimple© provides insight through predictive analytics of the SAP IT & security operations, as well as business data in real-time.
Automation in the areas of migration, preparation, and deployment of SAP systems on the target Hyperscaler platform
Pro-active cloud consumption reporting and optimization
SAP Technology Services Flyer
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MoreThe customer’s strategic business direction is designed to ensure that IT operations can readily leverage cloud capabilities. SoftwareONE assisted the customer in migrating SAP to Azure by providing critical planning and implementation services. New flexibility and responsive support help the business conduct rapid testing and provisioning for competitive advantage.
SoftwareONE planned and managed the migration of the customer’s entire SAP solution from on-premises to Microsoft Azure in eight months. The re-architected SAP systems now include optimized workload distribution across the landscape, as well as fully automated high-availability (HA) and Disaster Recovery (DR) capacity.
Get in touch with us
Contact us today by filling out this short form and our experts will get back to you promptly.
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