Oracle performed an audit on a Middle Eastern hospitality organization and concluded that the customer owed $12.8M for non-compliance issues. The customer partnered with SoftwareOne for support. SoftwareOne performed a detailed contract analysis of all license entitlements obtained by the customer and determined that 99% of the alleged non-compliance for Oracle Middleware programs were incorrect. The customer’s deployed Oracle WebLogic programs were deployed to support several Oracle applications (e.g., Oracle Business Suite, Oracle Hyperion, Oracle JD Edwards). The licenses available to the customer (Oracle Business Intelligence Suite Enterprise Edition, Oracle Hyperion Financial Management Plus, and Oracle JD Edwards Technology Foundation) already included the right to make use of Oracle WebLogic Programs. As a result of these findings, Oracle dropped the non-compliance claims, reducing the initial $12.8M to $45K.