Digital Workplace Unified Communications Services
Connect Employees, Customers and Partners – No Matter Where They Are
Your customers and partners need to call and reach your employees regardless of where they work. Hybrid and remote working is driving a shift from traditional PBX and voice systems to telephony and voice solutions that are 100-percent in the cloud. Moving voice and unified communications to the cloud requires specialist skills and knowledge that the typical IT team may not have.
Call SoftwareOne for Unified Communications services. We deliver expertise and modular, end-to-end telephony and call centre solutions customised to any organisation’s needs. More than 5,000 customers and 3.6 million Microsoft 365 users rely on our managed solutions.
UC transformations reduce IT costs but require deep expertise. Our UC services augment resource-constrained IT teams with Microsoft 365 and Teams, telephony, and contact centre expertise. From turnkey planning and implementation with managed UC infrastructures to specialised expertise in policy and training, analytics and automation, our modular offerings deliver secure, flexible collaboration capabilities fitted to your organisation's needs.
Unified Communications Solutions for Every Scenario
Cloud Telephony Services
Move your telephony to the cloud as a cost saving alternative to the PBX. Get inbound and outbound PSTN calling using Microsoft Teams and Teams Phone System without hardware or maintenance contracts.
Organizations who use Microsoft Teams for Unified Communications can also leverage the calling feature. Find out how to select the best plan for making the most of the calling feature within Microsoft Teams.
UC helps administration, clinicians, and patients communicate anytime, anywhere. In today’s healthcare environment, doctors can expect to better connect with their patients and other members of their organization by implementing UC. Read on…