Digital Workplace Essentials

Managed Services for Microsoft 365 – As Individual As Your Company

Microsoft 365 is Microsoft's cloud service for companies and users who want a modern workplace environment as a complete package. It includes the Windows operating system, the Office 365 communications and collaboration platform, and the Enterprise Mobility + Security (EM+S) management and security solution.

Although the package can be subscribed to simply "at the click of a mouse," Microsoft 365 is not really ready for immediate use. To keep Microsoft 365 running smoothly and efficiently, you need a professional operation and experts who know the ropes. This is especially true as your cloud infrastructure grows and becomes more complex.

This is where Digital Workplace Essentials, our managed service for your Microsoft 365 environment, comes in. We take labor-intensive administrative and operational tasks off your hands, leaving you free to focus on your core tasks and your actual business.

This way, you can be sure at all times that your Microsoft 365 environment is running smoothly and maintain a transparent overview of the costs in your digital subscriptions.

Digital Workplace Essentials is the basic offering of our Managed Service for Microsoft 365 and can be flexibly extended via numerous add-ons - exactly where you need support.

Digital Workplace Essentials includes the following support:

Achieve More With Microsoft 365 and Digital Workplace Essentials

As IT responsibilities change, budget priorities shift, and the focus increasingly turns to cost, user experience, security, governance, and compliance, IT staff must find a way to more effectively deliver cloud solutions like Microsoft 365 without committing a significant portion of their resources and budget to them. This leads to business needs that require specific skills and services to help your organization innovate and prepare for the future.

Asset Management

License and subscription overview and just-in-time license procurement with PyraCloud

Patches and Relevance

In case of necessary escalations:
Microsoft Premier Support

24/7 Support

Around-the-clock support and reactive Security Support for EM+S

Troubleshooting

Incident and service request management for configurational support in M365 / EM+S components

Licensing Models

Complete support for CSP and EA

Your Start With Digital Workplace Essentials as a Basic Package

Digital Workplace Essentials is a subscription-based managed service for EA and CSP customers of Microsoft 365 and includes professional consulting and remote services. Through our service, we help you reduce the complexity of your everyday work by creating a stable foundation and guiding you to pave the way for better collaboration.

Extend Your Managed Service for Microsoft 365 Using the Modular Principle

Digital Workplace Essentials represents the basic package of our Managed Service for Microsoft 365 and can be flexibly supplemented with different building blocks in the form of further Business Value Add-ons. This makes your Managed Service as cost-effective as possible and as comprehensive as necessary. You can supplement Digital Workplace Essentials with the following services:

Contact

SoftwareONE AG | Corporate Headquarters

Riedenmatt 4
CH-6370 Stans
Switzerland

info.ch@softwareone.com

+41 844 44 55 44

+41 844 44 55 45

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