Application Portfolio Management (APM)

Empowering your organisation with ServiceNow Application Portfolio Management (APM)

We all know it’s true, you can’t solve a problem by simply buying technology. Similarly, for Application Portfolio Management (APM) the purchase and implementation of APM Technology itself also doesn’t deliver real cost optimisation, IT planning and efficiency outcomes.

We believe an APM project should not only be self-funding but be a net cash positive experience.

Leonard Wiens

SoftwareOne

Infographic ServiceNow Performance Analytics module

Successfully implementing APM certainly takes expertise and planning. There are table, data and configuration considerations. You will likely need some custom reporting leveraging ServiceNow Performance Analytics module. However achieving business outcomes is the real definition of success to SoftwareOne’s certified team of ServiceNow experts.

Why ServiceNow APM?

The integrated value proposition of ServiceNow is immensely strong, SoftwareOne can help you unlock this value to drive your business forward. ServiceNow APM is where your base ITSM and Configuration, and other data sets meet to accelerate stronger insights, dashboards and spend decision making support. The benefit of a true enterprise platform like ServiceNow is fully unleashed with ServiceNow’s APM Module.

ServiceNow’s APM module enables a true view of enterprise application assets, tying in your potential data sources from service, incident & problem, software asset, IT financial management, customer satisfaction data and more to give you the most comprehensive set of analysis and decision support for your application portfolio as has ever been possible.

SoftwareOne has a specific ServiceNow APM Functionality Roadmap that helps you plan your potential ServiceNow APM implementation. We can help you think through lower complexity to fully featured approaches (i.e., getting to TPM, Demand & SAM data integration). Our planning workshops help you think through your best potential use of ServiceNow APM, then we help you deliver it.

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Realising tangible business outcomes with SoftwareOne & ServiceNow APM

Real cost savings
We have delivered an average of 19% reduction in application and software titles, with an average of 13% reduction in our client’s direct application maintenance spend.
Risk reduction
We have a proven track record helping clients optimize their portfolios and achieve synergies that reduce their risk profiles.
Mergers & Acquisitions
Working with clients to realise IT cost leadership and spend optimisation from Mergers and Acquisition Synergies.
APM Culture
We have an extensive background in helping companies stand up APM practices as a ‘lifestyle’ versus a onetime project.