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contact usSoftwareONE Unified Support for Microsoft
Microsoft Corporation is an American multinational technology company with headquarters in Redmond, Washington. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services. Its best known software products are the Microsoft Windows line of operating systems, the Microsoft Office suite, and the Internet Explorer and Edge web browsers. Its flagship hardware products are the Xbox video game consoles and the Microsoft Surface lineup of touchscreen personal computers.
Supported Product Groups & Products1
| Product Group | Product | Version |
|---|---|---|
| Server Operating Systems and Applications |
Microsoft Windows Server | 2012 |
| Server Operating Systems and Applications | Microsoft Windows Server | 2016 |
| Server Operating Systems and Applications | Microsoft Windows Server | 2019 |
| SQL Server Database | Microsoft SQL Server | 2012 |
| SQL Server Database | Microsoft SQL Server | 2014 |
| SQL Server Database | Microsoft SQL Server | 2016 |
| SQL Server Database | Microsoft SQL Server on Linux | 2017 |
| SQL Server Database | Microsoft SQL Server on Linux | 2019 |
| SQL Server Database | Microsoft SQL Server on Windows | 2019 |
| Server Operating Systems and Applications | Microsoft Exchange Server | 2013 |
| Server Operating Systems and Applications | Microsoft Exchange Server | 2016 |
| Server Operating Systems and Applications | Microsoft Exchange Server | 2019 |
| System Management Software | System Center Configuration Manager | 2012 R2 |
| System Management Software | System Center Data Protection Manager | 2012 R2 |
| System Management Software | System Center Endpoint Protection | 2012 R2 |
| System Management Software | System Center Operations Manager | 2012 R2 |
| System Management Software | System Center Service Manager | 2012 R2 |
| System Management Software | System Center Virtual Machine Manager | 2012 R2 |
| System Management Software | System Center Orchestrator | 2012 R2 |
Proactive Services
RAP as a Service2
RAP as a Service is a delivery experience to enable you to assess your environment at your convenience. The data is collected remotely allowing you to maintain the utmost privacy and run the assessment on your own schedule. Submission of data through the cloud and viewing results on our online portal uses encryption to help protect your data. This enables you to view your results almost immediately. A Microsoft accredited engineer will review the findings, provide recommendations and knowledge transfer, and build a remediation plan with your staff and your Technical Account Manager (TAM).
1 The products listed here is a subset of products supported by Microsoft and may not be current. Refer to https://docs.microsoft.com/en-us/lifecycle/ for the official and most up to date list of Microsoft products supported.
2 RAP as a Service are available for multiple Microsoft technologies such as Active Directory, Exchange Server, Failover Cluster and many more. A full list of technologies available and their respective data sheets & prerequisites are detailed here.