SoftwareONE’s specialists are well prepared to support customers in their endeavor to eliminate or at least reduce Shadow IT.
We are enabling IT organizations to prevent unauthorized installations and consumption with the right processes and policies as well as help them to detect offenses against it.
Setting up the right processes and governance to prevent Shadow IT always has a component of change management as a crucial part incorporated, since at the end of the day it is about changing employee behavior. Our consultants help you design processes to provide convenient software request experiences for customers. By evaluating your tool landscape and spend data, we are able to design procedures reducing lead-time significantly. With the right communication campaign in place, end users will use those standard processes at last, which ensures a guided discussion on what will be used and ultimately avoids Shadow IT.
Since no process and governance concept works 100% of the time, SoftwareONE enables customers to measure and discover what went wrong. By defining a strategy together with Security, SAM and IT Infrastructure organizations can better determine how Shadow IT impacts their software estate. Taking mobile Apps, on-premises, XaaS(Anything as a Service) and Data Center into consideration there will be no single solution, but rather a set of tools and processes to cover the full software environment. Lastly, once you’ve scanned your environment, we can support you to determine your risk and define mitigation strategies. Our experts will use different data sources to identify threats for your estate, no matter if it is compliance, GDPR or cyber security related.