The New Normal of Business:

How Software Lifecycle Management Meets Demand

The New Normal of Business: How Software Lifecycle Management Meets Demand

  • 27 august 2020

Organizations around the world have had to settle into a new normal of business, and digital transformation is at the forefront of this global shift. Here at SoftwareONE, we know that now more than ever, organizations need the right toolkit and expertise to navigate through these disruptive times.

That is why we are pleased to share the news that we’ve been named a Leader by Gartner in their 2020 Magic Quadrant for Software Asset Management (SAM) Managed Services. Gartner selected us for this distinction based on our global scale of operations and extensive local presence. It is an honor to be named to the Gartner Magic Quadrant, and we want everyone to know that this is only the beginning.

We firmly believe that Software Lifecycle Management (SLM) plays a major role in every organization’s digital transformation; it’s how we conduct our business. Let’s take a closer look at the new normal we’re all getting used to, and how SLM can meet the demands your organization is currently experiencing.

With the New Normal Comes Business Challenges

We’ve found that organizations are experiencing a variety of challenges in the mid-pandemic world. One of the largest hurdles businesses have had to endure is the sudden shift to remote work. Whether Digital Transformation was already in the works, or organizations were still in the planning phase, the pandemic demanded that businesses increase their reliance on software and other technology assets. Having to make such a shift virtually overnight caught many companies off guard, and organizations had to create new environments and solutions in mere days, despite most organizations typically taking months to build remote work strategies.

Second, we’ve seen organizations have trouble adapting to their new solutions. If you were not ready for the shift to remote work, you’re likely seeing a significant impact on expenses. While adopting new solutions is the best way to prevent further business disruption, the speed at which this had to be done has given organizations whiplash. Implementing these solutions, running new platforms, and training employees on how to actually use this technology had to be carried out very quickly. This has left companies feeling weary and unsure of the success of their adoption capabilities.

There are plenty of businesses that were already well on their way to achieving a digitally transformed state. While the fact that they were already on their journey helped them react quickly to this situation, many are working with limited resources. The challenge here is to maintain that same momentum and follow through with the necessary permanent changes that address immediate and future needs.

Finally, in many cases, this sudden shift meant that the security posture of the business was put on the backburner, leaving organizations even more vulnerable to cyber-attacks.

Digital Transformation is Imperative & SLM Can Help

As mentioned, digital transformation has become vital for businesses of all sizes to survive. The business challenges that have emerged during this time all link back to the need to digitally transform, and that’s where SLM comes in. SLM is the combination of digitized procurement and Software Asset Management (SAM), with the goal of providing businesses with fulfillment efficiency, cost base and productivity improvements.

A strong SLM strategy drives digital transformation because it helps organizations find the focal points of required change. SLM is designed to help lower costs, keep software estates protected and understand which workloads to modernize. By taking a deeper look into your software lifecycle, you can quickly begin to uncover new paths to resolving your greatest challenges.

SLM is also incredibly complex, however, and it can be difficult to always have actionable insights from within your estate. At SoftwareONE, we quickly analyze your SLM estate for you in order to reveal cost savings and software usage optimization opportunities. In doing so, we’re able to uncover immediate costs, free up your cash flow, help avoid audit penalties, maximize current assets, and cut operating costs. All these factors combined contribute to your digital transformation, which brings you closer to running more efficiently in the new normal.

SoftwareONE Can Support Your Strategy with Years of Knowledge

Being recognized by Gartner as a Leader in both SAM and SLM - based on the highest total SAM Managed service revenue and customer volume - is an absolute honor. We’re very proud to be the largest SLM practice, backed by over 700 dedicated professionals and completing approximately 4,000 engagements annually across all geographies and industries of all sizes. By leveraging our 30 years of expertise, we’re able to remain laser focused on helping our customers identify their most pressing challenges.

It is our priority to give our customers the insights they need on commercial, technological, and digital transformation challenges. We then use those insights to help our customers build and execute roadmaps they can truly maintain for success. No matter where you are in your digital transformation journey, we will ensure your organization will get the help you need to move forward.

The Bottom Line

We also take security very seriously. Both our SLMAdvanced and SAMSimple solutions recently became ISO27001 certified, meaning a systematic approach consisting of processes, technology, people and security policies is always in place at SoftwareONE. All employees, consultants, contractors and temporary staff using SoftwareONE information systems or sharing our data are required to read and adhere to a specific set of information security standards.

We understand now more than ever that your organization’s data must be kept secure. ISO 27001 certification demonstrates that we have identified the risks, assessed the implications and put in place systemized controls to limit any damage to your organization’s data. We strive to protect you as an organization along with your data, and we work to ensure our processes comply to the highest security standards so no one can get illegal access to your information.

Some organizations may find our consulting or professional services are the best fit for their needs. These services are best for short-term projects, where we work alongside the company to build and maintain a strong SLM foundation. Others may look towards our managed services, which provide end-to-end coverage and our SLM experts serve as your trusted advisors. Whatever the case may be, there is something for every business need in the new normal.

At the end of the day, SLM is something we’ve believed in from the start. Now, 65,000 customers later, we can confidently say SLM services are the way to the future. All you need to do is reach out, and we’d be happy to get you set up on your path to transformation.

Begin Your Journey with SLM

Uncover new ways to overcome your greatest business challenges and streamline your strategy with software lifecycle management. Learn more about how to get started today.

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