Damen Shipyards

Case Study

SoftwareONE, Kofax and Damen's IT Teams rolled out a new solution to all 850 PDF users across the company

SoftwareONE helps Damen Shipyards Group to drive cost savings and boost operational efficiency

Leading Netherlands-based shipbuilder Damen Shipyards Group relies on digital documents to drive key aspects of its business process, including creating and signing customer contracts and applying for employee visas. To counter balance the increasing cost of it's current solution, Damen turned to SoftwareONE for help.

To reduce its spend on software licenses and cut the time required to create PDFs, Damen decided to replace multiple PDF editing tools with a single, centralized Kofax Power PDF solution.

Since making Kofax Power PDF its corporate standard for creating, editing and signing digital documents, Damen has unlocked significant operational efficiencies and cost-savings, reaching up to EUR 300.000.

All was done by the joined effort of SoftwareONE, Kofax and Damen's IT Teams, doing a quick and efficient roll-out of the solution to all of its 850 PDF users worldwide.

Damen Shipyards logo

Annemiek Verhagen

"Kofax Power PDF isn’t just saving time for our IT team. Many of our employees have told us that they’re now able to perform PDF-related tasks significantly faster than before, which can make an important contribution to our operational efficiency. SoftwareONE played a keyrole in this project with its knowledge and expertise, answering all questions we had.”

Vendor, Contract & License Engineer, Group IT&IM, Damen Shipyards Group

The Project

  • Customer: Damen Shipyards Group

  • Industry: Construction

  • Solution: Publisher Advisory Services

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About the Customer

Damen Shipyards Group operates 36 shipbuilding and repair yards, employing 12,000 people worldwide. Damen has delivered more than 6,500 vessels in more than 100 countries and delivers around 175 vessels annually to customers worldwide. Based on its unique, standardized ship-design concept Damen is able to guarantee consistent quality.

Damen’s focus on standardization, modular construction and keeping vessels in stock leads to short delivery times, low total cost of ownership, high resale values and reliable performance. Furthermore, Damen vessels are based on thorough R&D and proven technology.

Damen offers a wide range of products, including tugs, workboats, naval and patrol vessels, high speed craft, cargo vessels, dredgers, vessels for the offshore industry, ferries, pontoons and superyachts.

The Challenge

Like many engineering businesses, the company relies heavily on digital documents to drive its core processes.

Annemiek Verhagen, Vendor, Contract & License Engineer, Group IT&IM at Damen Shipyards Group, explains: “Whether it’s our researchers designing new products, our back-office team applying for visas for our employees or our legal team drawing up customer contracts, PDFs play a key role in the way we work.”

As one of its key vendors prepared to move to a cloud-first delivery model that was incompatible with its information security policies, Damen saw an opportunity to move to a single-vendor solution.

“As well as reducing our costs, we were confident that standardizing on a single PDF solution provider would enable us to streamline our user training requirements and drive up operational efficiency,” comments Annemiek Verhagen. “To achieve our goal, we looked for a new approach.”

The Solution

SoftwareONE organized an inspiration sessions to determine which of the leading PDF-solutions had the best match with Damen's requirements. This included the license model, features, integrations with other applications, support, expected investments and training options.

After this thorough evaluation, Damen selected Kofax Power PDF as its new enterprise-wide solution. “We wanted a solution that offers a comprehensive range of functionality, including the ability to create, convert, share and electronically sign PDFs,” recalls Annemiek Verhagen. “Kofax Power PDF met all of our requirements - and we were particularly impressed by how easy the solution is to use.” The business case and savings were clear, but knowing the workload for the IT-department, Damen had doubts about the planning.

However, since SoftwareONE mapped out the migration carefully, it turned out to be a viable option to reduced the amount of work for the IT department and so the project got a go. After a successful large-scale test deployment of Kofax Power PDF lasting more than six months, Damen’s internal IT experts worked with teams from Kofax and SoftwareONE to roll out the solution to all 850 PDF users.

“Kofax Power PDF offers us all of the same capabilities that we had in our three separate PDF tools, with the additional benefit of being significantly faster and easier to use,” explains Annemiek Verhagen. “Kofax ran a series of six workshops for our users, which helped us move to the new solution seamlessly and with no impact on our employees’ productivity. Throughout the deployment process, we knew that we could always pick up the phone and speak to the Kofax team whenever we needed it - and we were very pleased with how smoothly the implementation went.”

“We have reduced our operational spend and cut the time required to create and edit PDF documents. I wouldn’t hesitate to recommend Kofax Power PDF to other organizations.” Annemiek Verhagen, Vendor, Contract & License Engineer, Group IT&IM, Damen Shipyards Group

The Result

  1. Reducing operational spend: Choosing Kofax as a standard platform for PDF's replacing mulltiple PDF editing tools reduces operational spend.
  2. One tool reduces time: By using Kofax Power PDF, the time to create and edit PDF's is considerably reduced, which contributres to operational efficiency.
  3. Savings on licensing costs: Just by the selection of one single PDF solution and with the proper selection of contract, Damen managed to save over EUR 300.000 on licensing costs alone.
  4. Freed up IT Resources: Supporting one single solution for PDF's frees up IT resources. It also streamlines the user training requirements, thus increasing the overall knowledge within the company.
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Contact

SoftwareONE Netherlands B.V.

Naritaweg 177
1043 BW Amsterdam
Netherlands

info.nl@softwareone.com

+31 20 2586800