Time-honored IT solutions that were developed around the turn of the millennium are rarely all that much of a help for employees who have become accustomed to the usability of modern devices and applications in their personal lives. In an age of social media, big data, smartphones, tablets and flexible workplaces, PC-era solutions are no longer adequate to ensure efficient management of day-to-day tasks.
In order to achieve this goal, all channels for communication and collaboration need to be grouped together (standardization). With a history of numerous migrations and takeovers, many companies tend to have an extremely decentralized system and process landscape. In future, the goal must therefore be to deploy uniform IT systems that are built around harmonized processes.
Cloud-based services are the ideal solution in this situation, as they provision useful tools that are independent of the industry or size. Not only should they replace email, Excel and co., they need to add completely new opportunities as well.
Where this takes place, previously separate activities can be brought together, or intelligent, computer-based ‘personal’ assistants (AI) used to prepare content and therefore enhance to its meaningfulness.
Selecting the right cloud provider starts with the specific requirements and general framework conditions. In this regard, a harmonized process/IT landscape is the basis for building a viable, realistic strategy for the future. The provider is then selected, depending on the strategy and the associated structural criteria.